Assistant Manager, F&B

Churchill Downs Incorporated•Henrico, VA

1d•Onsite

About The Position

The Assistant Food & Beverage Manager provides direction and leadership for the daily operations of kitchen, restaurant, concessions, and bar outlets throughout the property. Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, Virginia Horseplay, Roseshire Gaming Parlor and The Rose Gaming Resort. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

Requirements

Demonstrated management and leadership skills in food & beverage operational effectiveness.
Excellent verbal and written communication skills.
Excellent guest service and interpersonal skills.
Strong and accurate money handling skills.
Ability to work under stress in a fast-paced environment.
Knowledge of menu development, costing, labor management, food trends and service as well as overall restaurant operations.
High school diploma or equivalent.
Must obtain and maintain Serv-Safe certification.
Must obtain and maintain a valid racing license.
Must have a current driver’s license with a minimum of three (3) years driving history.

Nice To Haves

Degree or additional coursework in Hospitality Management or related field.
Two to three years of progressive experience in a full-service dining environment.
Other combinations of education and experience may be considered.

Responsibilities

Assists with the hiring, training, development and efficient management of the Food & Beverage staff.
Plans and organizes workloads and staff assignments as well as trains, motivates, and evaluates assigned staff.
Establishes department standards, guidelines, and objectives, and assists with other administrative processes, such as development, staffing, and payroll.
Assists Food & Beverage leadership in daily tasks and projects.
Reviews the work activities of subordinate team members to ensure that work is being performed within the standards established by management and provides breaks to staff as needed.
Monitors daily operations in the dining rooms, gaming floor, Crimson Kitchen, and bar including assuring appropriate staffing, guest service, and consistency & quality in products served.
Ensures guest satisfaction through constant interactions with guests and team members to develop guest loyalty.
Communicates to Food & Beverage Manager of all departmental needs, issues, updates, guest service opportunities, and food safety/process concerns.
Works directly with Food & Beverage Supervisors to ensure they provide leadership and training to their shifts to uphold the Rosie’s Kitchen brand.
Serves as the Micros POS system subject matter expert to provide training and resolves issues in a timely manner.
Monitors all company assets as well as property Team Members and guests for procedural violations.
Reviews monthly inventory and usage reports that are submitted to the accounting department.
Monitors monthly purchases and payroll.
Reviews daily invoices for accuracy.
Acts as a liaison with external agencies and/or company leadership as needed or requested.
Maintains and enforces compliance with applicable health, safety, food handling, and hygiene codes and standards.
Performs other related duties as assigned.