Assistant EMS Manager

Adena Health•Chillicothe, OH

5d•Onsite

About The Position

At Adena Health, professional roles shape the systems, strategy, and operational excellence that support patient care across Southern Ohio. These positions are a great fit for leaders and specialists who value purpose-driven work and community impact. The EMS Assistant Manager supports the operational, clinical, and strategic functions of Adena Health EMS by providing leadership and oversight of pre-hospital EMS partnerships as well as night shift operations. This role serves as a key liaison between Adena Health EMS, regional EMS agencies, hospital departments, and community partners to strengthen relationships, improve communication, and enhance coordination of patient care across the healthcare continuum. The Assistant Manager provides direct support and monitoring of night shift staffing, operational readiness, regulatory compliance, and adherence to organizational policies and clinical standards while fostering a culture of collaboration, accountability, and service excellence. Responsibilities include coaching and mentoring caregivers, supporting performance management, facilitating quality improvement and patient safety initiatives, monitoring operational performance metrics, and assisting with the implementation of departmental goals and strategic initiatives. Working under the direction of the EMS Manager and Director of Emergency Services, the Assistant Manager helps ensure efficient and effective EMS operations, promotes positive patient outcomes, supports workforce engagement and development, and advances Adena Health's mission, values, and High Reliability Organization principles while serving as a leadership resource for EMS personnel and maintaining strong relationships throughout the regional EMS community.

Requirements

Leadership and oversight of pre-hospital EMS partnerships.
Leadership and oversight of night shift operations.
Liaison between Adena Health EMS, regional EMS agencies, hospital departments, and community partners.
Monitoring of night shift staffing.
Monitoring of operational readiness.
Monitoring of regulatory compliance.
Adherence to organizational policies and clinical standards.
Coaching and mentoring caregivers.
Supporting performance management.
Facilitating quality improvement and patient safety initiatives.
Monitoring operational performance metrics.
Assisting with the implementation of departmental goals and strategic initiatives.
Ensuring efficient and effective EMS operations.
Promoting positive patient outcomes.
Supporting workforce engagement and development.
Advancing Adena Health's mission, values, and High Reliability Organization principles.
Serving as a leadership resource for EMS personnel.
Maintaining strong relationships throughout the regional EMS community.

Responsibilities

Provide leadership and oversight of pre-hospital EMS partnerships and night shift operations.
Serve as a key liaison between Adena Health EMS, regional EMS agencies, hospital departments, and community partners.
Strengthen relationships, improve communication, and enhance coordination of patient care.
Provide direct support and monitoring of night shift staffing, operational readiness, regulatory compliance, and adherence to organizational policies and clinical standards.
Foster a culture of collaboration, accountability, and service excellence.
Coach and mentor caregivers.
Support performance management.
Facilitate quality improvement and patient safety initiatives.
Monitor operational performance metrics.
Assist with the implementation of departmental goals and strategic initiatives.
Ensure efficient and effective EMS operations.
Promote positive patient outcomes.
Support workforce engagement and development.
Advance Adena Health's mission, values, and High Reliability Organization principles.
Serve as a leadership resource for EMS personnel.
Maintain strong relationships throughout the regional EMS community.