Assistant EMS Manager

Adena Health•Chillicothe, OH

4d•Onsite

About The Position

At Adena Health, professional roles shape the systems, strategy, and operational excellence that support patient care across Southern Ohio. These positions are a great fit for leaders and specialists who value purpose-driven work and community impact. The EMS Assistant Manager supports the operational, clinical, and strategic functions of Adena Health EMS by providing leadership and oversight of pre-hospital EMS partnerships as well as night shift operations. This role serves as a key liaison between Adena Health EMS, regional EMS agencies, hospital departments, and community partners to strengthen relationships, improve communication, and enhance coordination of patient care across the healthcare continuum. The Assistant Manager provides direct support and monitoring of night shift staffing, operational readiness, regulatory compliance, and adherence to organizational policies and clinical standards while fostering a culture of collaboration, accountability, and service excellence. Working under the direction of the EMS Manager and Director of Emergency Services, the Assistant Manager helps ensure efficient and effective EMS operations, promotes positive patient outcomes, supports workforce engagement and development, and advances Adena Health's mission, values, and High Reliability Organization principles while serving as a leadership resource for EMS personnel and maintaining strong relationships throughout the regional EMS community.

Requirements

Leadership and oversight of pre-hospital EMS partnerships and night shift operations.
Liaison between Adena Health EMS, regional EMS agencies, hospital departments, and community partners.
Strengthening relationships, improving communication, and enhancing coordination of patient care.
Direct support and monitoring of night shift staffing, operational readiness, regulatory compliance, and adherence to organizational policies and clinical standards.
Fostering a culture of collaboration, accountability, and service excellence.
Coaching and mentoring caregivers.
Supporting performance management.
Facilitating quality improvement and patient safety initiatives.
Monitoring operational performance metrics.
Assisting with the implementation of departmental goals and strategic initiatives.
Ensuring efficient and effective EMS operations.
Promoting positive patient outcomes.
Supporting workforce engagement and development.
Advancing Adena Health's mission, values, and High Reliability Organization principles.
Serving as a leadership resource for EMS personnel.
Maintaining strong relationships throughout the regional EMS community.

Responsibilities

Provides leadership and oversight of pre-hospital EMS partnerships and night shift operations.
Serves as a key liaison between Adena Health EMS, regional EMS agencies, hospital departments, and community partners.
Strengthens relationships, improves communication, and enhances coordination of patient care across the healthcare continuum.
Provides direct support and monitoring of night shift staffing, operational readiness, regulatory compliance, and adherence to organizational policies and clinical standards.
Fosters a culture of collaboration, accountability, and service excellence.
Coaches and mentors caregivers.
Supports performance management.
Facilitates quality improvement and patient safety initiatives.
Monitors operational performance metrics.
Assists with the implementation of departmental goals and strategic initiatives.
Ensures efficient and effective EMS operations.
Promotes positive patient outcomes.
Supports workforce engagement and development.
Advances Adena Health's mission, values, and High Reliability Organization principles.
Serves as a leadership resource for EMS personnel.
Maintains strong relationships throughout the regional EMS community.