Assistant Manager - Custodial Services

Collin College•McKinney, TX

1d•Onsite

About The Position

Support the oversight of custodial operations and contract services to ensure a clean, safe, and compliant campus environment. Assist in managing custodial contracts, monitoring service quality, coordinating operations, and supporting performance tracking and reporting. Contribute to operational efficiency and customer satisfaction across campus facilities. Flexibility to work evenings, weekends, or holidays as needed.

Requirements

Knowledge of custodial procedures, cleaning techniques, and safety standards
Knowledge of contract management and service delivery oversight
Knowledge of CMMS systems and facility operations processes
Strong communication (written and verbal) skills
Organizational and problem-solving skills
Customer service and relationship management skills
Proficiency in Microsoft Office and basic systems
Ability to manage multiple priorities and work independently
Ability to supervise/coordinate contracted services
Ability to analyze data and generate reports
Ability to maintain effective working relationships
Ability to work flexible schedules including nights/weekends
Associate degree from an accredited institution and two (2) years of related experience in contract or facilities management.
One (1) year of supervisor or lead experience, or one (1) year in a custodial supervisory or lead role.
Experience working with service contractors.
Valid Texas Driver’s License and insurability with the college's insurance carrier.
Individuals hired for this position may be required to drive a company vehicle.
A Motor Vehicle (MVR) Report will be run in conjunction with the background check during the contingent offer stage and annually/bi-annually for the duration of employment at Collin College.
Candidates who fail the original background/MVR report or subsequent MVR reports may not be hired and/or terminated based on the results of the report.
This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.

Responsibilities

Assist in oversight of custodial contracts to ensure compliance with service agreements and standards.
Monitor and inspect custodial services to ensure quality, safety, and regulatory compliance.
Support coordination of custodial operations including event setup, cleaning, and special requests.
Manage and track work orders using CMMS and ensure timely completion.
Assist in contract administration including documentation, invoice review, and service tracking.
Coordinate with vendors and contractors to ensure proper service delivery and procurement compliance.
Collect, analyze, and report operational data to support decision-making and performance improvement.
Assist in budget tracking, expense forecasting, and preparation of operating and capital requests.
Serve as liaison between custodial contractors and campus departments to resolve issues.
Respond to operational issues and emergencies to ensure timely resolution and continuity of services.
Perform other duties as assigned.
Perform all duties and maintain all standards in accordance with college policies, procedures and Core Values.