Senior Manager, Custodial Services

BROOKLYN NAVY YARD DEVELOPMENT CORP•New York, NY

1d•Onsite

About The Position

The Brooklyn Navy Yard Development Corporation (BNYDC) is a not-for-profit corporation that serves as the real estate developer and property manager of the Yard on behalf of its owner, The City of New York. BNYDC constantly strives to provide an environment in which businesses and careers can take root and grow. The Senior Manager of Custodial Services is responsible for the upkeep of the Yard’s campus and buildings. They will oversee the custodial team and manage two supervisors.

Requirements

Expertise in building maintenance including (but not limited to) equipment operation, restroom sanitation, office cleaning, hard floor & carpet care, chemical usage, etc.
Familiarity with Auto CAD and the ability to read blueprints & floor plans
Familiarity of Safety Data Sheets (SDS) and safety protocols
Strong project management, planning, and organizational skills
Strong leadership and interpersonal skills
Ability to develop and meet budget goals
Ability to develop and meet quality control goals
Excellent oral and written communication skills
Ability to establish and maintain relationships with tenants, contractors, staff, etc.
Proficiency in Microsoft Office
Ability to lift/move heavy equipment (up to 50 pounds)
High school diploma (or GED)
7+ years of experience as a property manager, superintendent, janitorial manager, or similar field
5+ years of management experience in a union environment
Valid driver’s license
OSHA 10-hour certification
Must be able to work weekends and evenings as needed

Nice To Haves

Experience with Yardi Facilities Management preferred
Bachelors’ degree preferred
OSHA 30-hour and/or 511 preferred
F58 certified (FSD) Fire Safety Director preferred
F59 Emergency Action Plan Director preferred

Responsibilities

Lead the Custodial Services team, managing two Supervisors and their laborer staff
Oversee janitorial operations for all common areas, restrooms, stairwells, etc., and outdoor maintenance such as landscaping
Create staffing plans to satisfy the scope of work while staying within budget
Manage the overall aesthetics of the buildings, exterior grounds, and perimeter streets
Execute a quality control program to inspect for cleanliness and sanitation
Manage inventory for materials and equipment, ensure proper maintenance of equipment
Develop and maintain asset management plans and training
Continue to improve upon training for staff and provide ongoing education as needed
Support tenants by understanding their needs, investigating, and resolving complaints
Contract with outside vendors, ensuring work is completed to specification
Coordinate necessary support for Yard-wide special events (upwards of 250 per year), executing event set-up and break-down
Prepare reports by collecting, analyzing, and summarizing data and trends
Interview, hire, onboard, and provide routine performance evaluations for staff
Keep abreast of new technologies, developments, and protocols for janitorial systems
Monitor weather and manage necessary operations including, but not limited to: Winter operations, Pre-storm treatments & salting, Snow/slush plowing & removal, Post storm maintenance / recovery, Summer operations, Heavy rain/flooding, Hurricane winds
Perform other job-related duties as assigned