Assistant Manager, CRM
About The Position
The Assistant Manager, CRM will be responsible for supporting the company's commitment to being an employer of choice by offering comprehensive and competitive health, wellness, and additional benefits to eligible full-time team members. Benefit eligibility may vary based on location, average hours worked, and length of service. The role requires a strong understanding of CRM, lifecycle marketing, and digital marketing, with a focus on email and SMS activation. The candidate will be expected to own and deliver revenue outcomes through CRM channels and manage cross-functional execution in a matrixed environment.
Requirements
- 2-4+ years of experience in CRM, lifecycle marketing, or digital marketing with Email and SMS activation experience.
- Demonstrated ability to own and deliver revenue outcomes through CRM channels.
- Strong understanding of Email and SMS best practices including compliance (CAN-SPAM, TCPA), deliverability, and customer experience.
- Proven ability to work effectively with CRM Operations teams and manage cross-functional execution in a matrixed environment.
- Highly organized with strong project management skills and attention to detail.
- Data-driven mindset with ability to interpret results and turn insights into performance improvements.
Nice To Haves
- eCommerce and/or retail experience preferred
Responsibilities
- Own and deliver revenue outcomes through CRM channels.
- Manage cross-functional execution in a matrixed environment.
- Interpret data results and turn insights into performance improvements.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- 401(k)
- Disability insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
