About The Position

The Assistant Manager oversees administrative initiatives, a variety of financial activities, management tasks, and contract administration to support the facilities management section for corporate campuses and building operations for one of the largest retail employers. Assists the Senior Manager in providing facility and property management solutions to enhance building and operating performance and client satisfaction.

Requirements

  • Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Ability to use existing procedures or develop standard operating procedures to solve standard problems.
  • Experience with analyzing information and standard practices to make judgments.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Organizational skills with a strong inquisitive mindset.
  • Advanced communication and interpersonal skills.

Responsibilities

  • Assist the Senior Manager with the day-to-day property and facility management of corporate office complexes.
  • Coordinate and manage the team's daily activities. Assist in establishing work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines.
  • Respond to and escalate building and customer needs and issues.
  • Act as primary contact for contractors, technicians, and representatives to ensure that objectives are being met.
  • Prepare and deliver timely, accurate and complete reports.
  • Assist in the development and control annual budgets for operating and capital expenses. Assist in management forecast plans and prepare monthly performance reports, explaining variances.
  • Coordinate and assist the technical teams and contractors with property and building emergencies.
  • Prepare all required legal notices for approval.
  • Coordinate with technical teams and contractors to identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
  • Assist with the preparation of budgets, monthly reports, and financial projects. Code and process vendor invoices, billing, expense reports, and accounts receivables.
  • Assist in performing periodic regular property inspections. Recommend alterations, maintenance and reconditioning as necessary.
  • Provide customer service support to internal and external clients for basic inquiries and questions.
  • Have some knowledge of standard building and facility principles with limited practical experience in applying them.
  • Lead by example and model behaviors that are consistent company values.
  • Development and management of vendor relationships (janitorial, landscaping, food vendors, furniture, etc.).
  • Work within standardized procedures and practices to achieve objectives and meet deadlines.
  • Respond to occupant needs, ensuring that administrative and building technical staff resolve problems promptly. Ensure that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
  • Responsible for assignment of Purchase Orders
  • Assist in coordinating client moves and furniture changes, move-outs, and "walks-through" spaces with other departments, clients and building occupants.
  • Assist in preparing and delivering timely, accurate, and complete operating budgets, capital budget documentation.
  • May assist in producing data on budget line items or entering budget data provided by Senior Manager into budget reports.
  • May gather and confirm preliminary data for accounts receivable aging reports
  • Performs other duties as assigned as well as provide back-up support for Senior Manager.

Benefits

  • medical
  • dental
  • vision
  • disability
  • life insurance
  • sick pay
  • PTO/Vacation pay
  • paid holidays
  • bereavement pay
  • retirement benefits (pension and/or 401(k) eligibility)
  • quarterly bonus
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