Assistant Manager, CGR Purchasing

Alma Mater Society of Queen's University Inc.•Kingston, ON

5d•Onsite

About The Position

The Alma Mater Society (AMS) is the oldest student association in Canada and has been a central student organization at Queen's since its founding in 1858. Today, the AMS acts as a service, advocacy, and governing body on behalf of all students enrolled in AMS-affiliated programs at Queen's University. The AMS is a not-for-profit entity created by the Society to ensure its continuing financial viability by overseeing the management of its services and associated financial affairs. It is bound by the By-laws and corporate philosophy of our Mission and Operating statements as set out in the AMS Constitution. In addition to providing wage-based service staff positions for students wanting employment, the AMS seeks to support the Society's broader objectives through the provisioning of a high quality, relevant range of student funded services, that provide a wide range of employment opportunities and meaningful out-of-classroom learning and skill acquisition experiences for students. Job Summary Common Ground is a student run coffee shop that offers a variety of hot and cold drinks, bagels and cream cheese, delicious sandwiches and fresh baked goods. Common Ground prides itself on using fair-trade, organic coffee and a variety of local products, offered at a low price, made for a student budget.

Requirements

Sound analytical thinking, planning, prioritization, and execution skills
Demonstrated time management skills
Ability to identify measures of performance and actions needed to improve or correct performance
Ability to supervise and motivate a team to achieve and exceed their goals
Ability to delegate, set expectations, and monitor progress of all direct reports
Ability to remain calm and poised in urgent situations

Nice To Haves

Competencies: Accountability, Attention to Detail, Communication, Cultural Sensitivity, Problem Solving, Conflict Management, Time Management, Client/Customer Focus

Responsibilities

Develop and follow a weekly cleaning and maintenance schedule for all facilities in Common Ground and the Brew – ensure staff and supervisor compliance with this schedule and adjust as needed
Place daily and weekly food orders consistent with customer volume and be at the service to put large orders away
Exhibit working knowledge of the Health and Safety Standards with respect to commercial food preparation. Constantly train and monitor staff to ensure their compliance with these standards.
Maintain stocks of paper ink, paper supplies, light bulbs, glass washer detergents, etc.
Create a menu and cost all food supplies in conjunction with the other assistant managers and the head manager
Authorize and voucher all expenditures on a weekly basis
Develop inventory systems and controls to limit waste and food spoilage and complete inventory counts on the last day of each month
Train and manage a staff to complete catering tasks as necessary
Monitor employee performance to mitigate disciplinary action in accordance with established procedures and notify Head Manager of any issues that arise
Ensure that employees adhere to all health and safety regulations
Attend and fully participate in all in person and virtual meetings
Maintain consistent communication with all relevant stakeholders, responding to e-mails in a timely manner
Complete a thorough transition process with the incoming manager that includes one on one meetings and a transition manual
Exhibit a working knowledge of service staff portfolios
Handle maintenance or facilities related issues that arise at the service and contact relevant sources, when necessary, to fix issues in a timely manner
Ensure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution
Oversee the day-to-day operations, in collaboration with the Head Manager
Assist with new employee training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
Accurately monitor, maintain and report inventories, the flow of products, and weekly orders
Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to our level of standards, and to set a positive example for your team
Maintain positive working relationships with relevant suppliers related to all portfolios
Oversee staff to ensure work is being performed according to established standards
Assist the Head Manager in the development of a strategic plan, budget, mid-year review, and any relevant capital expenditure proposals
Coordinate activities with the Senior Manager by scheduling work assignments, setting priorities, and delegating work accordingly
Participate as an active member on hiring panels to keep the service adequately staffed
Ensure that all employees comply with company policies, procedures, and ethical standards
Complete other duties as assigned