Assistant Manager, Beverage
About The Position
This position is responsible for assisting in the management of restaurant outlet staff, according to established standards. This includes achieving maximum customer service and satisfaction, while achieving financial goals. The role involves communicating with management and support staff on daily needs, requirements and expectations. It may include assisting in scheduling, planning, timing and supervision of details for the restaurant outlet, as well as coordinating dining room functions and monitoring costs. The position ensures accurate record keeping, prepares reviews, and analyzes reports. It also handles guest issues and promotes positive public/employee relations at all times, and maintains a clean, safe, hazard-free work environment within the area of responsibility. Other duties as assigned.
Requirements
- Associate/Bachelor's degree preferred with two (2) to four (4) years of restaurant supervisory experience required or a combination of education and/or work experience.
- Must be computer literate.
- Knowledge of Excel, Power Point and Word required.
- Ability to read and understand all Seminole Tribe of Florida policies and procedures.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
- Must be able to complete standard Seminole Tribe of Florida forms and reports.
- Must be able to interface effectively with other management staff to deliver a positive guest service experience.
- Must be able to demonstrate and deliver a high level of service to our internal and external guests.
- Must be able to analyze Food and Beverage data.
- Have excellent written and verbal communication skills.
- Be flexible and adaptable to change.
- Be team-oriented and enjoy working with and assisting people.
- Able to exercise judgment on an independent basis.
- Be articulate and possess a professional appearance and demeanor.
- Possess punctuality and meet deadlines.
Nice To Haves
- Beverage supervisory experience preferred.
- Casino experience is preferred.
Responsibilities
- Communicates with management and support staff on daily needs, requirements and expectations.
- May assist in scheduling, planning, timing and supervision of details for the restaurant outlet, as well as coordinating dining room functions and monitoring costs.
- Ensures accurate record keeping, prepares reviews, and analyzes reports.
- Handles guest issues and promotes positive public/employee relations at all times.
- Maintains a clean, safe, hazard-free work environment within area of responsibility.
- Other duties as assigned.
Benefits
- Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
