Assistant Manager, Behavioral Health

Dayton Children's Hospital

4d

About The Position

The Assistant Manager, in collaboration with and supported by the Manager of Behavioral Crisis Services, is accountable for the daily planning, organization, and direction of operational and clinical aspects of patient care in the department. The role assists with care coordination, emergency behavioral health pre-screening, psychosocial assessments, crisis intervention, and referral management for patients and their families. The Assistant Manager also serves as a clinical support and educator for the Behavioral Crisis Services team.

The position contributes to operating and capital budgets, with budget parameters monitored as requested. The Assistant Manager completes annual staff performance appraisals in conjunction with the Manager of Behavioral Crisis Services and helps develop and implement initiatives to improve employee engagement, satisfaction, and patient satisfaction. The role also helps staff identify patient and family needs or concerns, conducts leader rounding with patients and families, and seeks resolution of concerns.

This is a full-time, 40-hour position with variable first- and second-shift hours. Weekend coverage is needed as required.

Requirements

• Master’s degree in Social Work or Counseling from an accredited program.
• Post-master’s experience in a mental health treatment or healthcare setting.
• LISW or LPCC license; a current Ohio license through the counselor, social work, or marriage and family therapist board is required.
• Clinical skills that include competency in diagnosis and treatment.
• Exceptional verbal and written communication skills.
• Ability to work independently and as part of a team.

Nice To Haves

• Supervision designation preferred.
• Four to six years of clinical experience with children and adolescents, preferably in a crisis or inpatient setting.

Responsibilities

• Assist with daily planning, organizing, and directing of operational and clinical aspects of patient care.
• Assist with directing and monitoring care coordination, emergency behavioral health pre-screening, psychosocial assessments, crisis intervention, and referral management.
• Provide clinical support and education to the Behavioral Crisis Services team.
• Provide input into operating and capital budgets and monitor budget parameters as requested.
• Complete annual staff performance appraisals in conjunction with the Manager of Behavioral Crisis Services.
• Assist with developing and implementing initiatives to improve employee engagement and satisfaction.
• Help staff proactively identify patient and family needs and concerns.
• Complete leader rounding with patients and families and seek resolution to concerns.
• Assist with developing and implementing initiatives to improve patient satisfaction.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager