Assistant Manager - Aquatics

Goldfish Swim School•New York, NY

9d•$30 - $34•Onsite

About The Position

We're looking for an energetic, detail-oriented leader to join our team as an Assistant Manager - Aquatics. This is a poolside leadership role at its core - you'll be responsible for the daily flow of our lessons, the development of our instructors and deck supervisors, and the safety and experience of every family that walks through our doors. If you're someone who thrives in a fast-moving environment, takes ownership seriously, and gets energy from developing others, this role is built for you.

Requirements

1–2 years of experience in aquatics or youth programming.
A natural coach who gives feedback early, often, and constructively.
Comfortable with digital tools and picking up new systems quickly.
A safety-first mindset with the ability to lead a team calmly under pressure.
Required to obtain a Lifeguard Certification through Goldfish Swim School, if not already.
Must be available for evening and weekend shifts.

Nice To Haves

Mandarin-speaking ability preferred to support our Mandarin-speaking customer base.

Responsibilities

Keep lessons running on time, on brand, and at the highest level of quality every single shift.
Coach instructors on accurate, consistent skill evaluation so move-up decisions are based on readiness and every family sees their child moving forward.
Use attendance and performance data to spot problems before they become patterns and make real-time adjustments when it matters.
Review performance trends daily and communicate expectations to Instructors, Lifeguards, and Deck Supervisors early so everyone is aligned before the shift begins.
Guide every new hire from their first day through completed training, so they feel supported and set up for success from the start.
Regularly observe your deck staff in action and turn what you see into honest, specific coaching that actually moves the needle.
Plan and lead skill-based events and quarterly swim meets that push students forward.
Own the safety culture on your pool deck, not just the paperwork, but the mindset and behavior of every person on your team.
Direct and oversee the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility, and train all current staff on the EAP.
Serve as the Manager on Duty during assigned shifts - responsible for the full operation of the school, stepping in across aquatics, front desk, and facilities wherever the team needs support and ensuring every area is running at the Goldfish standard.