Assistant Maintenance Technician (Hilton Garden Inn Crabtree)

WINWOOD HOSPITALITY GROUP•Raleigh, NC

8d•Onsite

About The Position

The Assistant Maintenance Engineer supports the general maintenance of the hotel including mechanicals, electrical, plumbing, exterior and interior finishing and information systems. Our hotel’s primary goal is to provide hospitality and exceed guest expectations for levels of service, quality, consistency and attention to detail – all team members are evaluated against this standard. A hotel operates 365 days a year, 24 hours a day. During the course of your scheduled shift, you may be asked to assist in areas of the hotel outside of your typical work areas.

Requirements

High School diploma or GED.
Six to twelve months related experience and/or training; or equivalent combination of education and experience.
Ability to read & write in English, perform mathematical computations such as adding, multiplying.
Ability to effectively communicate with guests, utilizing tact & diplomacy and solve practical problems.
General Skills: knowledge and experience of general carpentry, exterior finishing, interior finishing, plumbing, electrical, HVAC, FF&E, landscaping, and information systems technology.
Non-slip shoes are required.

Responsibilities

Seek opportunities to exceed guest and team member’s expectations.
Helps to maintain an efficient physical plant preventive maintenance schedule for the following times: daily, weekly, monthly, and quarterly.
Helps to maintain an efficient electronic and hardcopy filing system of the preventive maintenance tasks.
Helps to maintain an efficient schedule for routine city, state, and federal inspections, and maintain a file system for all inspections with all compliant and non-compliant actions.
Helps to maintain an efficient emergency action plan.
Helps to maintain an efficient filing system for maintenance MSDS.
Helps to maintain safety protocols in compliance with NC OSHA.
Helps to maintain an efficient inventory control system of general maintenance supplies and tools.
Helps to maintain an efficient budget control system.
Helps to maintain an efficient filing system for all supplier and contractor contacts including emergency contacts.
Helps to maintain an efficient hire and release protocol.
Helps to maintain an efficient training schedule for engineering technicians to perform routine preventive maintenance (see Hilton’s Maintenance Muscle video and manual).
Helps to maintain an efficient tracking system of work orders.
Helps to maintain an efficient communication and logistic protocol for all work to be performed that directly affects other departments.
Support staff by providing assistance in technical or labor-intensive projects as well as providing the necessary tools to complete the job.
Schedule contractors outside of the scope of preventive maintenance.