Assistant Maintenance Supervisor

Related•Washington, DC

11d•Onsite

About The Position

This role is for an experienced maintenance professional with strong skills across HVAC, plumbing, and electrical systems, who takes pride in being a trusted problem-solver. The ideal candidate will have hands-on ability to diagnose and repair various systems and components, often handling multiple trades in a single day. This position requires precision, efficiency, and a commitment to quality, especially within a luxury residential environment where attention to detail is paramount. The role demands organization, reliability, and accountability, with the ability to work independently and collaboratively. Professionalism, respect, and hospitality are essential when interacting with residents and working in shared amenity spaces.

Requirements

3+ years of experience in maintenance, facilities, construction, or building operations — preferably in residential or hospitality settings
Strong skillset in electrical, plumbing, carpentry, painting, and appliance repair
Comfort using digital work order systems, apps, or tablets to track and close tasks
Ability to lift 50+ lbs, climb ladders, and work on your feet for 8 hour shifts
A flexible schedule, including potential evening or weekend and on-call shifts
A team-player mentality with a strong work ethic, personal accountability, and attention to detail

Nice To Haves

EPA Section 608 Certification (Universal preferred)
DC 3rd Class Stationary Engineer License
OSHA 10 or OSHA 30 Safety Certification
CFC Certification
Basic Electrical or Journeyman License (DC or nearby jurisdiction)
Plumbing license or trade certification

Responsibilities

Respond to, complete, and close out resident and staff service requests promptly and professionally.
Troubleshoot and repair plumbing issues: clogs, shut-off valves, toilet components, sink leaks, and garbage disposals.
Perform electrical repairs: outlets, switches, fixtures, dimmers, GFCIs, and basic circuit troubleshooting.
Provide HVAC support: troubleshooting, filter changes, thermostat replacements, condensate line clearing, and equipment swaps as needed.
Maintain and repair appliances: install, test, and service washers, dryers, refrigerators, dishwashers, microwaves, and ovens.
Complete carpentry and cosmetic repairs: hardware adjustments, cabinet repairs, drywall patching, baseboards/trim, door alignment, and painting.
Conduct thorough move-in and move-out inspections, correcting deficiencies to deliver a flawless resident experience.
Ensure every apartment meets high standards of quality and presentation before resident move-in.
Perform and document preventive maintenance on building systems: HVAC, plumbing stacks, pumps, boilers, exhaust fans, and related equipment.
Keep mechanical and utility rooms organized, clean, and well-documented, reporting issues proactively.
Track and communicate recurring issues to support long-term planning and capital repairs.
Inspect and maintain all shared spaces, including lobbies, hallways, elevators, rooftop decks, fitness centers, pools, locker rooms, storage rooms, and parking garages.
Address wear-and-tear issues: furniture placement, lighting, flooring, and finishes.
Ensure safety standards are met, including testing emergency lighting, safety equipment, and maintaining compliance with code and property protocols.
Assist with capital improvement projects: preparing spaces, coordinating with vendors, and providing clean-up and follow-through.
Support building technology initiatives: leak detection systems, smart thermostats, intercoms, access control (fob readers), and other upgrades.
Operate and maintain a wide range of tools and equipment, including power tools, ladders, wet/dry vacuums, drain snakes, and diagnostic testers.
Respond to resident service requests with urgency, professionalism, and courtesy.
Follow up to ensure the issue was resolved to the resident’s satisfaction.
Maintain a clean, professional appearance and represent the property positively.
Communicate clearly and respectfully with staff, residents, vendors, and management.
Fill in for building engineers or supervisors when necessary.