Dilworth

Camden•Charlotte, NC

1d•Onsite

About The Position

Camden’s Assistant Maintenance Supervisors are experienced in the maintenance of multifamily communities, and are dedicated to creating lasting impressions for our residents by anticipating needs and exceeding expectations. The Assistant Maintenance Supervisor is responsible for assisting the Maintenance Supervisor in overseeing the overall maintenance of the community, including repairs, the make-ready process, and preventative maintenance. Our ideal candidate will be a customer focused team player who is committed to meeting community goals.

Requirements

High school diploma
1 year of general maintenance experience
At least 6 months of apartment maintenance experience
EPA certification Type I, Type II, or Universal
Ability to perform tile work, carpentry repairs, and all facets of the apartment make-ready process
Ability to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment and other systems on community
Certifications/permits required by city or state to perform job responsibilities
Dependable transportation to/from work
Ability to accommodate a rotating on-call schedule
A valid driver’s license (required for employees who work at communities utilizing Low Speed Vehicles)
Ability to work a varied schedule including weekends and holidays as required
Ability to read and write in English at intermediate level to read diagrams, meters, instructions, etc.
Ability to apply common sense understanding to carry out instructions and plans
Ability to deal with standardized situations with occasional or no deviations from standard procedures
Requires public contact and excellent interpersonal skills
Attendance and punctuality is essential

Nice To Haves

Some college or trade school
CPO certification
Certified Apartment Service Technician (CAMT)

Responsibilities

Assist the Maintenance Supervisor in supervising and scheduling maintenance activities, such as make readies and service requests
Monitor and prioritize service request and tasks, identify and expedite emergencies that should be top priority, and monitor workload throughout the day to make sure that tasks are completed timely and efficiently
Perform preventative maintenance on community and apartment appliances and equipment
Prepare vacant apartments for move-in, including completing any necessary repairs or replacements
Assist with managing the make ready process by walking vacant apartments after move-out to determine make ready needs, communicating with vendors and monitoring progress, ensuring that all repairs and replacements are completed, and notifying the Community Manager when the make ready process is complete
Monitor repairs that are continuously repeated and work with the team to determine a cause and course of action
Respond to and completing service requests including repairing and replacing appliances, plumbing systems, and air conditioning, heating, and electrical systems, etc.
Ensure upkeep of community appearance by replacing lightbulbs, removing trash and litter, painting and performing repairs
Accurately complete records in OneSite regarding service requests, preventative maintenance, and make-ready of vacant apartments
Provide excellent customer service when interacting with residents, guests, and vendors
Identify any issues regarding safety, hazardous conditions or maintenance needs in the community and correct them or report them to the Maintenance Supervisor
Assist in training and developing the community’s maintenance staff
Assist Maintenance Supervisor with maintaining adequate inventory of supplies for repairs
Assist with grounds keeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed
Maintain overall organization and cleanliness of work areas and maintenance shops