Assistant Maintenance Manager

RPM Living•Franklin, TN
•Onsite

About The Position

The Assistant Maintenance Manager maintains and enhances the value of the assigned community and assumes Maintenance Manager responsibilities when the Maintenance Manager is unavailable. The role involves completing maintenance work orders, troubleshooting and repairing a range of property systems, coordinating with residents and team members, and carrying out preventive maintenance. The position is based on site and includes outdoor work and a flexible schedule that may include weekdays, nights, and weekends as business needs require.

Requirements

  • One year of multifamily maintenance experience and/or training, or a combination of education and experience.
  • EPA certification.
  • Basic skills in Microsoft Office Suite.
  • Ability to walk, stand, climb stairs or ladders, and access different areas of the property.
  • Ability to push or pull items, reach overhead, bend, stoop, or kneel, and use hand and finger dexterity to grasp tools.
  • Ability to see to conduct inspections, read blueprints and schematics, and read computer screens.
  • Ability to hear and understand verbal communications in person and through phone or computer, and to detect sounds such as machinery noises or alarms.
  • Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be handled with assistance or lifting equipment.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer and office equipment.
  • Ability to work on site, outdoors with exposure to the elements, and in confined spaces, at heights, or in potentially hazardous areas.
  • Flexible availability for weekdays, nights, and weekends, including Saturdays and Sundays, as needed.
  • Employment is contingent on successful completion of a background check as required by local, state, and federal law.

Nice To Haves

  • High school diploma or GED.
  • CPO certification.
  • Valid driver’s license.

Responsibilities

  • Coordinate prompt responses to emergency on-call and after-hours maintenance assignments.
  • Complete work orders and maintenance tasks within 24–48 hours, update computer records, address pending tasks, and set clear completion expectations.
  • Document maintenance activities and communicate status updates and explanations to residents, team members, and supervisors.
  • Troubleshoot, diagnose, and repair issues involving HVAC, electrical, plumbing, pools, flooring, carpentry, drywall, and exterior maintenance.
  • Perform sheetrock repairs to maintain the community’s appearance and structural integrity.
  • Ensure compliance with company and regulatory policies, including OSHA regulations and safety and environmental laws.
  • Work with maintenance team members, other departments, and external contractors to support property maintenance.
  • Conduct preventive maintenance to avoid potential issues and uphold property quality.
  • Assess property safety and cleanliness standards and support regulatory compliance and resident well-being.
  • Report supply needs to the Maintenance Manager and/or Community Manager and keep the shop organized.
  • Assume Maintenance Manager responsibilities in their absence to maintain continuity of operations and decision-making.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounted perks, including Costco membership, movie tickets, and health, wellness, entertainment, and travel discounts.
  • Monthly bonuses.
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