Seasonal Holiday Retail Assistant Manager- Cottonwood Mall (NM)

Cherry Hill Programs • Albuquerque, NM

10d • Onsite

About The Position

Cherry Hill Programs is hiring a seasonal Assistant Local Manager to work alongside the Local Manager and help lead a team creating holiday experiences for children and families. The role supports daily photo operations, team motivation and development, sales, and guest service, helping ensure families have a memorable Santa visit and photo experience.

The Assistant Local Manager helps prepare the operation for opening, supports the seasonal team, captures photos, assists guests with souvenir choices, resolves service concerns, and helps with operational and administrative tasks. The role requires pre-season training and a flexible schedule, including evenings, weekends, holidays, and peak retail periods. Employees must be available for at least 20 hours per week or as needed.

Requirements

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Comfortable working in a cash-handling and sales-transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours per week or as needed.
• Ability to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.

Nice To Haves

• Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
• High school diploma or equivalent.
• Experience managing teams or operations across multiple locations.
• Demonstrated success driving sales, guest experience, and operational results.
• Experience with scheduling, training, coaching, and developing team members.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup and testing, scheduling, training, and opening and closing procedures.
• Capture photos and help guests choose souvenirs.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and escalate them to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to paychecks.
• Employee Referral Program.
• Opportunities to return for future holiday seasons and pursue growth opportunities in the souvenir photography division, where available.
• One free Santa visit for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, a personalized digital message from Santa powered by Portable North Pole, and three free months of Pixie Post access.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed