Seasonal Holiday Retail Assistant Manager - The Avenues

Cherry Hill Programs Seasonal Jobs•Jacksonville, FL
•Onsite

About The Position

The Assistant Local Manager works alongside the Local Manager to help lead a seasonal retail team creating holiday experiences for children and families. The role supports daily photo operations, motivates and develops seasonal employees, drives sales and service excellence, and helps ensure guests have a memorable Santa visit and photo experience. Photography experience is not required. The position is seasonal and requires at least 20 hours per week or as needed, with a flexible schedule that may include evenings, weekends, holidays, and peak retail periods.

Requirements

  • Must be at least 18 years of age.
  • Strong communication, organization, time-management, and problem-solving skills.
  • Comfort with cash handling and sales transactions.
  • Ability to lead a team, work independently, and make sound decisions.
  • Availability to attend required pre-season training.
  • Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
  • Availability to work a minimum of 20 hours per week or as needed.
  • Ability to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.

Nice To Haves

  • Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
  • High school diploma or equivalent.
  • Experience managing teams or operations across multiple locations.
  • Demonstrated success driving sales, guest experience, and operational results.
  • Experience with scheduling, training, coaching, and developing team members.

Responsibilities

  • Promote a positive, collaborative environment while upholding company values and policies.
  • Support opening-day preparations, including completing hiring, managing inventory, setting up and testing equipment, scheduling, training, and opening and closing procedures.
  • Capture photos and help guests select souvenirs.
  • Resolve customer concerns and service issues to support a positive guest experience.
  • Lead by example and reinforce procedures established by senior management.
  • Troubleshoot technical issues and escalate them to IT or Local Management as needed.
  • Assist the Local Manager with inventory, scheduling, training, recruiting, and administrative tasks.
  • Perform other duties as assigned.

Benefits

  • Flexible scheduling.
  • Same-day pay options for early access to paychecks.
  • Employee Referral Program.
  • Opportunities to return for future holiday seasons and explore growth in the souvenir photography division, where available.
  • One free Santa visit for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, and three free months of Pixie Post access.
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