Seasonal Holiday Retail Assistant Manager- Katy Mills

Cherry Hill Programs Seasonal Jobs • Katy, TX

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About The Position

Cherry Hill Programs is hiring a seasonal Assistant Local Manager to work alongside the Local Manager at Katy Mills. The role helps lead the seasonal team and daily photo operations, motivates and develops team members, supports sales and service excellence, and helps ensure families have a memorable Santa visit and photo experience.

The Assistant Local Manager supports opening preparations and ongoing operations, including hiring, inventory, equipment setup and testing, scheduling, training, opening and closing procedures, customer service, and administrative tasks. The position also captures photos and helps guests select souvenirs. Photography experience is not required. The role requires a flexible schedule, including evenings, weekends, holidays, and peak retail periods, and availability for required pre-season training. Employees may have opportunities to return for future holiday seasons or pursue growth in the souvenir photography division, where available.

Requirements

• Must be at least 18 years of age.
• Strong communication, organization, time-management, and problem-solving skills.
• Comfort with cash handling and sales transactions.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours per week or as needed.
• Ability to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.

Nice To Haves

• Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
• High school diploma or equivalent.
• Experience managing teams or operations across multiple locations.
• Demonstrated success driving sales, guest experience, and operational results.
• Experience with scheduling, training, coaching, and developing team members.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup and testing, scheduling, training, and opening and closing procedures.
• Capture photos and help guests choose souvenirs.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and escalate them to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to paychecks.
• Employee Referral Program.
• One free Santa visit for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, and three free months of access to Pixie Post.
• Potential to return for future holiday seasons and explore growth opportunities within the souvenir photography division, where available.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed