Seasonal Holiday Retail Assistant Manager- Katy Mills

Cherry Hill Programs • Katy, TX

3d

About The Position

Cherry Hill Programs is hiring a seasonal Assistant Local Manager to work alongside the Local Manager leading a team that creates holiday experiences for children and families. The role supports daily photo operations, team motivation and development, sales and service excellence, and a memorable guest experience from start to finish.

The Assistant Local Manager helps prepare the operation for opening, supports staffing and scheduling, training, inventory, and equipment setup and testing, and assists with opening and closing procedures. The role also captures photos, helps guests select souvenirs, resolves service issues, troubleshoots technical problems, and escalates issues to IT or Local Management when needed. Photography experience is not required.

The position requires attendance at preseason training and availability to work at least 20 hours per week or as needed, with a flexible schedule that may include evenings, weekends, holidays, and peak retail periods. Employees must be able to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods. The company describes its workplace as committed to safety, quality, diversity, integrity, collaboration, fairness, and inclusion.

Requirements

• Must be at least 18 years of age.
• Strong communication, organization, time-management, and problem-solving skills.
• Comfort with cash handling and sales transactions.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required preseason training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Availability to work a minimum of 20 hours per week or as needed.
• Ability to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.

Nice To Haves

• Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
• High school diploma or equivalent.
• Experience managing teams or operations across multiple locations.
• Demonstrated success driving sales, guest experience, and operational results.
• Experience with scheduling, training, coaching, and developing team members.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including completing hiring, inventory, equipment setup and testing, scheduling, training, and opening and closing procedures.
• Capture photos and help guests choose souvenirs.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures established by senior management.
• Troubleshoot technical issues and escalate them to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and administrative tasks.
• Perform other duties as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to paychecks.
• Employee Referral Program.
• Opportunities to return for future holiday seasons and explore growth opportunities in the souvenir photography division, where available.
• One free Santa visit for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, a personalized digital message from Santa powered by Portable North Pole, and three free months of Pixie Post access.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed