Seasonal Holiday Retail Assistant Manager - The Streets at Southpoint

Cherry Hill Programs • Durham, NC

3d

About The Position

As an Assistant Local Manager with Cherry Hill Programs, you’ll work alongside the Local Manager to help lead a team responsible for creating holiday memories for children and families. You’ll support daily photo operations, motivate and develop the seasonal team, drive sales and service excellence, and help ensure every family enjoys a memorable Santa visit, photo experience, and outstanding guest service.

The role includes supporting opening-day preparations, day-to-day operations, and administrative tasks. Photography experience is not required. The position is seasonal and requires availability for pre-season training and a flexible schedule, including evenings, weekends, holidays, and peak retail periods. Employees must be available to work at least 20 hours per week or as needed.

Requirements

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Comfortable working in a cash-handling and sales-transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours per week or as needed.
• Ability to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.

Nice To Haves

• Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
• High school diploma or equivalent.
• Experience managing teams or operations across multiple locations.
• Demonstrated success driving sales, guest experience, and operational results.
• Experience with scheduling, training, coaching, and developing team members.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including completing hiring, managing inventory, setting up and testing equipment, scheduling, training, and opening and closing procedures.
• Capture photos and help guests choose memorable souvenirs.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and escalate them to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to your paycheck.
• Employee Referral Program.
• Opportunities to return for future holiday seasons and explore growth opportunities within the souvenir photography division, where available.
• One free Santa visit for friends and family, including 10 photo prints.
• 10 free holiday cards from Shutterfly.
• A personalized digital message from Santa, powered by Portable North Pole.
• Three free months of access to Pixie Post, a digital greeting card platform.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed