Seasonal Holiday Retail Assistant Manager-The Woodlands Mall

Cherry Hill Programs • The Woodlands, TX

4d • Onsite

About The Position

Cherry Hill Programs is hiring a seasonal Assistant Local Manager for its holiday retail operation at The Woodlands Mall. Working alongside the Local Manager, the Assistant Local Manager helps lead the seasonal team and daily photo operations, motivate and develop staff, drive sales and service excellence, and ensure families have a memorable Santa visit and photo experience. The role supports opening-day preparations, including hiring completion, inventory, equipment setup and testing, scheduling, training, and opening and closing procedures. It also includes capturing photos, helping guests choose souvenirs, resolving service concerns, troubleshooting technical issues, and assisting with administrative tasks. Photography experience is not required.

The role requires attendance at pre-season training and availability for a flexible schedule, including evenings, weekends, holidays, and peak retail periods. Employees must be available for at least 20 hours per week or as needed, and able to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods. The position is seasonal and offers a fast-paced, collaborative environment, leadership-development experience, and opportunities to return for future holiday seasons or explore growth in the souvenir photography division where available.

Requirements

• Must be at least 18 years of age.
• Strong communication, organization, time-management, and problem-solving skills.
• Comfort with cash handling and sales transactions.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Availability to work a minimum of 20 hours per week or as needed.
• Ability to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.

Nice To Haves

• Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
• High school diploma or equivalent.
• Experience managing teams or operations across multiple locations.
• Demonstrated success driving sales, guest experience, and operational results.
• Experience with scheduling, training, coaching, and developing team members.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup and testing, scheduling, training, and opening and closing procedures.
• Capture photos and help guests select memorable souvenirs.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures established by senior management.
• Troubleshoot technical issues and escalate them to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and administrative tasks.
• Perform other duties as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to paychecks.
• Employee Referral Program.
• Leadership experience and skill development in team leadership, staffing and scheduling, coaching, sales performance, problem-solving, and guest experience.
• Potential to return for future holiday seasons and explore growth opportunities in the souvenir photography division, where available.
• One free Santa visit for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, a personalized digital message from Santa powered by Portable North Pole, and three free months of Pixie Post access.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed