Seasonal Holiday Retail Assistant Manager- Smith Haven Mall

Cherry Hill Programs Seasonal Jobs • Lake Grove, NY

1d • Onsite

About The Position

Cherry Hill Programs is hiring a seasonal Assistant Local Manager at Smith Haven Mall to work alongside the Local Manager and help lead the team creating holiday experiences for children and families. The role supports daily photo operations, motivates and develops the seasonal team, drives sales and service excellence, and helps ensure guests have a memorable Santa visit and photo experience.

The Assistant Local Manager helps with opening preparations and ongoing operations, including hiring, inventory, equipment setup and testing, scheduling, training, opening and closing procedures, recruiting, and administrative tasks. The role also captures photos, assists guests in choosing souvenirs, responds to service concerns, reinforces procedures, and troubleshoots technical issues or escalates them to IT or Local Management. Photography experience is not required.

This is a seasonal position paying $18.00–$19.00 per hour. A minimum availability of 20 hours per week, or as needed, is required, along with required pre-season training. The schedule may include evenings, weekends, holidays, and peak retail periods.

Requirements

• Must be at least 18 years of age.
• Strong communication, organization, time-management, and problem-solving skills.
• Comfort with cash handling and sales transactions.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Availability to work a minimum of 20 hours per week or as needed.
• Ability to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.

Nice To Haves

• Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
• High school diploma or equivalent.
• Experience managing teams or operations across multiple locations.
• Demonstrated success driving sales, guest experience, and operational results.
• Experience with scheduling, training, coaching, and developing team members.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including completing hiring, managing inventory, setting up and testing equipment, scheduling, training, and opening and closing procedures.
• Capture photos and help guests select memorable souvenirs.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and escalate them to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to paychecks.
• Employee Referral Program.
• One free Santa visit for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, and three free months of Pixie Post access.
• Opportunities to return for future holiday seasons and explore growth opportunities in the souvenir photography division, where available.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed