Assistant Liquor Store Manager - SLC Club Store

State of Utah • Salt Lake City, UT

1d • Onsite

About The Position

The Department of Alcoholic Beverage Services (DABS), known as the most "spirited" agency in Utah, is looking for an Assistant Manager to become part of their team in the SLC Club Store. This role offers an opportunity to enhance leadership skills in a fast-paced retail setting, with no work required on Sundays and holidays. The position involves working closely with the Store Manager to oversee all aspects of a State Liquor Store’s operations, contributing to a dynamic team committed to excellence.

Requirements

• Proven management experience in a fast-paced retail environment, with a track record of bringing out the best in employees.
• 21 years of age or older.
• Able to lift up to 50 pounds on a continuous basis.
• Able to work a flexible schedule, including various shifts Monday through Saturday from 6:00 AM to 6:00 PM.
• Able to successfully pass a criminal background check.
• Strong personal accountability, work ethic, and a commitment to ensuring customers receive excellent service.
• Knowledge of business and retail management principles, including resource allocation, human resources modeling, leadership techniques, and the effective coordination of people and inventory.
• Understanding of instructional methods to effectively onboard staff, design ongoing store training, and measure the team's professional growth.
• Strong ability to monitor and assess the performance of yourself and your team to identify areas for continuous improvement or corrective action.
• Excellent oral expression and comprehension.
• Ability to give full attention to employees and customers, understand complex inquiries, and communicate direction clearly and professionally.
• Highly perceptive to team and customer dynamics, allowing you to maintain situational awareness and respond to stressful or fast-paced situations with tact and professionalism.
• Strong command of the English language, ensuring professional written and verbal communication regarding store policies, emails, and performance evaluations.
• Ability to use logic, reasoning, and data to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to daily operational challenges.
• Solid knowledge of retail sales, product presentation, and customer service principles to ensure store standards consistently meet high-quality department expectations.
• A proactive, helpful attitude focused on supporting your team's needs and actively looking for ways to elevate the guest experience.

Nice To Haves

• Preference may be given to current employees of the Department of Alcoholic Beverage Services (DABS).

Responsibilities

• Assist in scheduling staff, delegating work assignments, and monitoring team performance.
• Provide hands-on training, technical assistance, and constructive feedback to help employees succeed and grow.
• Manage store accounts receivable, process and account for payments, and ensure the accuracy of daily receipts and deposits.
• Maintain employee leave and payroll records precisely.
• Oversee regular and spot-check inventories of merchandise and equipment.
• Order, receive, inspect, and store stock to ensure an optimal supply of materials while verifying that cash intake matches sales activity.
• Drive a culture of superior customer service by helping guests locate and select items.
• Supervise and process wholesale liquor orders for licensees (clubs, restaurants, and hotels).
• Maintain situational awareness to proactively resolve potential confrontational issues (such as dealing with intoxicated individuals or shoplifters).
• Ensure all staff are thoroughly trained to enforce state laws, strictly prohibiting sales to minors.

Benefits

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
• Guaranteed Time Off: All our stores are closed on Sundays and all state/federal holidays.
• Stability & Growth: We are a statewide agency focused on modernizing technology and investing in our workforce.
• Total Rewards: Enjoy the security of being a State of Utah employee, which includes a comprehensive benefits package, retirement options, and a culture that values service excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed