Assistant Liquor Manager

Jerry's Enterprises•Plymouth, MN

6d•Onsite

About The Position

This position supports the Liquor Manager in all operations of the liquor store. The Assistant Liquor Manager is responsible for monitoring employee behavior to ensure customer satisfaction, communicating with management to achieve optimal service levels, and problem-solving customer concerns. This role also involves training and developing future Liquor Store Managers, interviewing and hiring new employees, and assisting with merchandising, which may include heavy lifting. The Assistant Liquor Manager helps maintain a clean and safe store environment and works with the team on all necessary tasks to ensure an awesome department.

Requirements

Experience working in a liquor store (2-3 years preferred)
Understand the importance of following all municipal/state/county/location carding laws
Knows about customer relations, protocols, and good work plans
Frequent: Physical - lifting/carrying over 50 lbs., pushing/pulling to 2000 force lbs., walking, reaching, standing, stooping/bending, squatting, kneeling, repetitive motion: turning, bending
Frequent: Equipment Operation - forklift, pallet jack, flatbed cart, two-wheeled dolly, carts, box cutter, compactor, scanner, register, check approval machine, coupon machine, telephone
Frequent: Mental - judgment/decision making, social skills/verbal interaction, memorization, reading, writing, basic computer skills
Environmental - extended exposure to cold temperatures and wet surfaces
Occasional Physical - climbing ladders
Occasional Mental - math/calculation

Nice To Haves

Friendly and outgoing and promotes customer service for the entire team
Can share with shoppers’ information on wine, beer, and food pairings
Motivated to grow their career and continue learning
Mention Jerry’s University, DMA, RMC, PIT Certification in your resume

Responsibilities

Support the Liquor Manager in all operations
Monitor employee behavior to ensure customer satisfaction with all transactions
Communicate with Management to achieve optimal service levels-no long lines
Problem solve customer questions and/or concerns
Train and develop future Liquor Store Managers
Interview and hire new employees
Assist with merchandising to keep our shelves full (may be some heavy lifting-up to 50lbs.)
Prioritize and establish work lists to maintain a steady amount of work for employees
Help maintain a clean and safe store
Work with the team on all tasks necessary to have an awesome department