Assistant Library Technician I
About The Position
This Assistant Library Technician position is an important part of the Juneau Public Libraries and works as the face of the library. This person can expect to be busy working with the public and library staff providing a welcoming, helpful, and safe environment. This position works at the front desk, usually with a work partner, and monitors the library during shifts. Much of the time on the desk is spent using computers to search for materials or information using our database system, the library catalog, or other electronic resources as well as referring to senior staff. The Juneau Public Libraries are dedicated to serving our patrons in Juneau and those around the state. We use discretion and tact when interacting with patrons and hold patron confidentiality as one of the most important elements in the public service we provide.
Requirements
- Graduation from high school or the equivalent.
- Six (6) months of customer service experience that included the use of computer systems or databases.
- A valid Driver’s License at the time of appointment and for continued employment.
- Employee must have access to reliable transportation to transport self to various Library branches.
Nice To Haves
- Experience working with pre-school age children in a structured environment or with specific populations is highly desired but not required.
Responsibilities
- Provides specialized technical library support and covers both circulation and reference responsibilities.
- Frequently uses the library databases and electronic catalog, and assists patrons in the use of library services, materials and facilities.
- Assists patrons in a variety of ways including locating materials, assisting with the use of library equipment and wireless internet, and taking payment for fees.
- Performs public service duties such as registering voters as well as administrative tasks that support the desk.
- Responsible for closing and securing library facilities.
- Explains and enforces library rules and employs considerable independent judgment to correct inappropriate conduct including situations with patrons who may be experiencing substance abuse or mental health issues and are potentially violent.
Benefits
- Competitive salary package that includes the opportunity for regular pay increases
- 13 paid holidays a year
- Excellent health insurance program that includes medical, dental, vision and orthodontia care options
- Paid leave
- Retirement credit through PERS (Public Employees’ Retirement System)
- Free parking
- Paid time off for parent teacher conferences
- Ability to participate in a robust wellness program that includes discounts to CBJ recreational centers and local fitness programs
- Free annual health screenings
- Free flu shots
- Free classes, challenges and webinars on healthy living
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
