Assistant Leasing & Marketing Team Leader

Cardinal Group Companies•San Marcos, TX

10d•Onsite

About The Position

The Assistant Leasing & Marketing Team Leader is responsible for assisting the Community Manager in maintaining all aspects of property operations, with a concentration on the leasing, marketing, resident relations, and functions of the community. This role strives for 100% occupancy through retention of existing residents, leasing current availability, and pre-leasing of future availability.

Requirements

1-2 years of customer service and sales experience.
Strong communication skills.
High energy and enjoys a fast-paced environment.
Enjoy and take pride in providing excellent service.
Excellent customer service skills: warm, friendly, and helpful in person and on the phone.
Basic computer skills: typing and writing ability for correspondence, memos, etc.
High School Diploma or equivalent.
Available to work evenings and weekends.
Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Responsibilities

Utilize Company leasing expectations and procedures to warmly greet prospective clients, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale and follow up.
Answer incoming phone calls professionally and handle accordingly, whether the caller is a prospective client, a client, an internal Company team member or a vendor.
Complete all lease applications and participate in the verification of applications. Notify prospective clients of results.
Maintain accurate client records in accordance with Company policy.
Update daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
Maintain and perform upkeep of the tour route to ensure curb side appeal.
Assist residents with day to day tasks, as a part of the community's concierge program.
Participate in Cardinal U training as required.