Assistant Lead – Medical Collections
About The Position
Mount Yonah Medical Billing (MYMB) is a rapidly growing third-party medical billing company specializing in behavioral healthcare revenue cycle management, with expertise in substance use disorder and mental health billing. We partner with treatment providers to maximize reimbursement while delivering exceptional service, compliance, and operational excellence. As our organization continues to grow, we are seeking an experienced Assistant Lead – Medical Collections to support our Collections leadership team. This is an outstanding opportunity for an experienced medical collections professional looking to take the next step into a leadership role while continuing to build a long-term career with a growing organization.
Requirements
- High school diploma or GED required
- Minimum of three (3) years of recent medical collections, insurance follow-up, or healthcare accounts receivable experience required
- Strong understanding of Medicare, Medicaid, commercial insurance, and managed care reimbursement
- Working knowledge of CPT, ICD-10-CM, HCPCS, and medical terminology
- Experience using electronic medical records (EMR) and medical billing software
- Advanced proficiency with Microsoft Office, particularly Excel
- Ability to work full-time in our Doraville office
Nice To Haves
- Associate's or Bachelor's degree in Healthcare Administration, Business, or a related field preferred
- Minimum of one (1) year of leadership, mentoring, team lead, or supervisory experience preferred
- Experience with behavioral health, mental health, or substance use disorder billing strongly preferred
- Experience with CollaborateMD, Kipu EMR, Availity
Responsibilities
- Assist the Collections Lead with the day-to-day operations of the Medical Collections department
- Perform insurance follow-up on commercial, Medicare, Medicaid, and managed care claims
- Research and resolve denied, rejected, underpaid, and unpaid insurance claims
- Submit corrected claims, reconsiderations, and supporting documentation as needed
- Review and prioritize aging reports to maximize reimbursement and reduce outstanding accounts receivable
- Monitor staff productivity, work queues, and follow-up timeliness
- Assist with assigning workloads and balancing team responsibilities
- Train, mentor, and support new and existing Collection Specialists
- Perform quality assurance reviews and provide constructive coaching and feedback
- Identify reimbursement trends and escalate payer issues to management
- Assist in developing and maintaining departmental workflows and standard operating procedures
- Monitor departmental performance, including: Accounts Receivable (A/R), Aging Reports, Productivity Metrics, Timely Insurance Follow-Up, Collection Performance
- Collaborate with Billing, Appeals, Payment Posting, and other Revenue Cycle departments to resolve claim issues
- Maintain HIPAA compliance and protect patient confidentiality
- Perform additional duties as assigned
Benefits
- Paid training
- Performance bonus opportunities after 90 days
- Health insurance after 90 days
- Dental, vision, and life insurance after 90 days
- Paid Time Off (PTO)
- 401(k)
- Opportunities for advancement into leadership
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
