Assistant Inspections Director

City of Irving•City of Irving, TX

17d

About The Position

The Assistant Inspections Director manages field inspection operations and supervises staff, ensuring inspections are timely, consistent, and accurate and that code compliance is maintained. The role provides technical guidance and training to inspectors in code interpretation, customer communication, and conflict resolution, and builds positive relationships with contractors, property owners, and residents. The position investigates and resolves complaints, escalated customer concerns, and complex compliance issues through sound judgment and effective communication. It oversees construction inspections and Building and Standards Commission processes, evaluates operational performance, and implements service improvements. The Assistant Inspections Director also assists with code and ordinance updates, departmental fleet operations, and budget preparation as requested; represents the department before boards and commissions; and provides departmental oversight in the Director’s absence. The Inspections Department serves developers and contractors in meeting their goals and verifies code and ordinance compliance to protect the public. It issues building and related permits and inspects new construction and remodels.

Requirements

Bachelor’s degree or equivalent in Public Administration, Building Construction, Architecture, Engineering, or a related field.
Five years of related inspection experience, including two years of supervisory experience.
Valid state-issued driver’s license.
International Code Council (ICC) certification in building, residential, energy conservation, or other related certifications.
ICC Certified Building Official (CBO) certification, or ability to obtain it within 12 months of hire and maintain it throughout employment.
Thorough knowledge of building codes and inspection practices.
Strong supervisory, communication, and organizational skills.
Demonstrated ability to resolve conflicts, address sensitive customer concerns, and ensure consistent code compliance.
Submit a résumé with the application.

Responsibilities

Manage field inspection operations and supervise staff.
Ensure inspections are timely, consistent, and accurate and that code compliance is maintained.
Provide technical guidance and train inspectors in code interpretation, customer communication, and conflict resolution.
Establish positive relationships with contractors, property owners, and residents.
Investigate and resolve complaints, escalated customer concerns, and complex compliance issues.
Oversee construction inspections and Building and Standards Commission processes.
Evaluate operational performance and implement service improvements.
Assist with code and ordinance updates, departmental fleet operations, and budget preparation as requested.
Represent the department before boards and commissions.
Provide departmental oversight in the Director’s absence.