Assistant in Research (TEMP)

University Of Michigan (The Regents @ Ann Arbor)•Ann Arbor, MI

85d•Onsite

About The Position

We are looking for an attentive and detail-oriented Assistant in Research to support our research efforts. This role involves interacting with study participants and stakeholders by phone and email, processing completed surveys, assembling project mailings, and supporting the study?s data collection unit. Interested candidates should have excellent communication skills, some experience in a similar role, and a demonstrated ability to work both independently and as a part of a team. Monitoring the Future (MTF) is a large national Alcohol, Tobacco, and Other Drugs study of American youth and is one of the largest studies within the Survey Research Center (SRC) at the Institute for Social Research (ISR). MTF has collected data from well over a million respondents. It is supported by the National Institute on Drug Abuse and has been ongoing continuously since 1975.

Requirements

High School Diploma or GED equivalent
Strong communication skills, experience transferring calls and making professional outbound calls
Proficiency in Microsoft Office Suite
Exceptional attention to detail and organization
Excellent written and verbal communication skills
Demonstrated ability to work as a team member
Must be self-motivated, willing to learn new skills, and be able to work independently
Project duties cannot be performed remotely. All work for this position must be completed in the ISR building
Must be able to lift and move boxes weighing up to 30 pounds on a regular basis

Nice To Haves

Bachelor's degree in a social science field
Prior experience working on a survey research data collection project
Advanced computer skills, such as mail merge in MS Word, and using queries and forms in MS Access

Responsibilities

Study Participant Communications
Answer incoming calls to the project's main phone
Triage and transfer calls to relevant reearch staff as neccessary
Conduct outbound calls to schools to obtain and confirm student enrollment numbers, principal contact, and mailing address information
Research Mailings
Assemble mailings of important study materials to approximately 450 schools, including parental consent forms, for over 65,000 students
Assemble large batch survey mailings
Process incoming and outgoing mail related to the study
Process returned surveys
Data Management
Update databases with new school information gained from outbound calls and inform research staff of changes
Verify incoming respondent contact details by phone and mail
Conduct tracking of longitudinal survey respondents using internet-based search software
Additional Responsibilities
Perform additional project-related tasks as necessary, which may include bulk mailings and additional data entry
Assist with paper and web survey proofing