Assistant IMS Manager

Fuyao Glass America•Moraine, OH

About The Position

The Assistant IMS Manager organizes the collection, analysis, and application of relevant regulations and standards to establish, maintain, and continually improve the company's integrated management systems, including quality, health, safety, environmental, and laboratory management systems. The role coordinates with internal and external parties to ensure requirements are met and oversees first-party, second-party, and third-party audits, analysis of results, and follow-up actions. The position plans and coordinates audits and management reviews, monitors company rules and processes, identifies risks and opportunities for improvement, and leads investigations into abnormalities and nonconformities. It also develops system training, maintains relevant qualification records, supports team development and departmental cooperation, and manages departmental and individual KPIs. The role works in an office and interacts with employees on the manufacturing floor. It may involve prolonged sitting or standing, extended computer-monitor use, occasional exposure to extreme heat, and occasional evening or weekend work to meet deadlines.

Requirements

  • Fluency in English and/or Mandarin sufficient to read and understand documents, interpret written, oral, diagrammatic, or scheduled instructions, and communicate effectively with team members, engineers, leadership, and customers.
  • More than 5 years of field quality management experience, or more than 3 years of auditor experience.
  • Bachelor's degree or above.
  • Knowledge of glass manufacturing techniques and processes, 5S, project management, QC quality tools, IATF 16949, ISO 14001, ISO 45001, and ISO 17025.
  • Ability to apply QC tools and Six Sigma methods, including SPC, FMEA, and MSA, to analyze and solve problems.
  • Ability to apply lean manufacturing methods to improve processes and efficiency.
  • Knowledge of customer quality requirements and ability to use 5S to manage and improve field, department, and individual performance.
  • Strong planning, organization, coordination, communication, persuasion, analytical, and innovation abilities.
  • Strong sense of responsibility and ability to tolerate stress.
  • Proficiency with Microsoft Office, including Word, Excel, and PowerPoint; manufacturing software familiarity; statistical analysis techniques; and systematic problem-solving.
  • Excellent verbal and written communication skills.
  • Ability to perform basic arithmetic and solve practical problems involving a variety of variables.
  • Relevant internal auditor certificates for IATF 16949, ISO 14001, ISO 45001, or ISO 17025, and/or a process auditor certificate.
  • Ability to work under pressure and meet deadlines, including occasional evening and weekend work.

Nice To Haves

  • A degree in Management or Science.

Responsibilities

  • Collect, analyze, convert, distribute, and apply integrated management system standards and regulations, and establish and maintain the required quality, health, safety, environmental, and laboratory management systems.
  • Prepare and update the annual audit plan, covering system, process, customer, third-party, production-line, shift, and management-review audits, and organize its implementation.
  • Assign work to support successful second-party customer audits and third-party audits.
  • Approve audit report results, oversee audit summaries, and ensure audit effectiveness.
  • Analyze audit results and disputes arising during system operation, identify gaps, and improve the integrated management system and processes, especially interdepartmental interfaces.
  • Prepare management-review data reports, lead management-review meetings, document decisions, and arrange follow-up and closure of actions.
  • Supervise implementation of company rules, regulations, and management processes; identify non-value-added processes, weak links, and risks for improvement.
  • Organize investigations of abnormalities, prepare investigation reports, issue nonconformity reports, require timely corrective action, and follow up through closure.
  • Communicate with internal and external parties, including customers and third-party certification bodies, to ensure requirements are met.
  • Plan annual system training, improve employees' integrated management system knowledge, and ensure relevant qualifications are maintained.
  • Improve team performance, train team members, develop their capabilities, improve departmental cooperation satisfaction scores, and pursue the best team award.
  • Implement departmental KPIs, cascade them to individual KPIs, conduct monthly performance evaluations, and prepare monthly departmental analysis reports.
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