Assistant II, Work-Study

Austin Community College•Austin, TX

2d•Hybrid

About The Position

Provides complex clerical and administrative support to a departmental office, program, classroom/lab, and/or organization partner. This position is only open to current students who have been offered work-study on their financial aid award package. Additional requirements include: Enrollment in a minimum of six college credits. Meet Financial Aid Satisfactory Academic Progress (SAP) standards each semester.

Requirements

This position is only open to current students who have been offered work-study on their financial aid award package.
Enrollment in a minimum of six college credits.
Meet Financial Aid Satisfactory Academic Progress (SAP) standards each semester.
Knowledge of office procedures and practices.
Knowledge of customer service techniques.
Maintaining confidentiality of work-related information and materials.
Establishing and maintaining effective working relationships.
Maintaining an established work schedule.
Effectively using interpersonal and communication skills.
Effectively using organizational and planning skills.
Entering data, maintaining files, and performing other clerical duties.
Effective customer-orientation when working with a multicultural population.
Use of a variety of spreadsheet, word processing, database, and presentation software.
May also use social media, work with desktop publishing, and update web pages.

Responsibilities

Performs administrative and clerical duties for a department or work-study partner, supporting faculty, staff, and students by managing correspondence, communications, mail, calls, scheduling, coordination, ordering supplies and equipment, maintaining files, and processing mail and duplication.
Gathers, compiles, and enters data, producing routine and specialized reports and documents; maintains files, records, logs, and other tracking systems.
Produces handouts, fliers, newsletters, brochures, manuals, and other documents.
Communicates program information and assists students or partner initiatives.
Responds to and/or directs inquiries in person or on the telephone; accesses and works with other staff to assist in resolving issues from students, employees, and the public.
Maintains schedules, calendars, and appointments, which may include scheduling department meetings and events, issuing invitations, arranging for location and equipment, typing minutes, and preparing information packets.
Compiles and produces routine reports or documents.
Input budget figures, prepares requisitions, logs and tracks expenditures, takes payments, or issues invoices or bills.
Serve as a technical resource for computer hardware and software and other office equipment such as copiers and fax machines.
Assist with special projects such as scheduling rooms, compiling information packets, creating spreadsheets, charts, and graphs, and other projects.
Travel to different locations for organizational meetings, or to provide support for special events or projects as needed.
May assist instructors and students in a lab/classroom setting.
Participates in training and professional development opportunities.
Additional duties may be assigned based on department or work-study partner organization needs.