Assistant I, Work-Study

Austin Community College•Austin, TX

2d•Hybrid

About The Position

Provides clerical and administrative support to a departmental office, program, and/or classroom/lab. This position is only open to current students who have been offered work-study on their financial aid award package. Additional requirements include: Enrollment in a minimum of six college credits. Meet Financial Aid Satisfactory Academic Progress (SAP) standards each semester.

Requirements

Current students who have been offered work-study on their financial aid award package.
Enrollment in a minimum of six college credits.
Meet Financial Aid Satisfactory Academic Progress (SAP) standards each semester.
Knowledge of office procedures and practices.
Knowledge of customer service techniques.
Maintaining confidentiality of work-related information and materials.
Establishing and maintaining effective working relationships.
Maintaining an established work schedule.
Effectively using interpersonal and communication skills.
Effectively using organizational and planning skills.
Entering data, maintaining files, and performing other clerical duties.
Effective customer-orientation when working with a multicultural population.
Use of a variety of spreadsheet, word processing, database, and presentation software.
May also use social media, work with desktop publishing, and update web pages.

Responsibilities

Performs office duties in support of faculty, staff, and/or student efforts, including word processing, data entry, maintaining files, processing mail, and duplication.
Gathers, compiles, and enters data, producing routine reports and documents.
Produces handouts, fliers, newsletters, brochures, manuals, and other documents.
Answers the telephone, routes calls, or takes messages; responds to and/or directs inquiries in person or on the telephone.
May input budget figures, prepares requisitions, logs and tracks expenditures, takes payments, or issues invoices or bills.
Maintains tracking systems and logs.
Operates office equipment such as copiers and fax machines.
May assist instructors and students in a lab/classroom setting.
Participates in training and professional development opportunities.
Additional duties may be assigned based on departmental, program, or classroom/lab needs.