Oliver Wyman - Assistant Human Capital Manager - Atlanta

Marsh McLennan•Atlanta, GA

4d•Hybrid

About The Position

The Assistant Human Capital (HC) Manager plans and administers human resources activities for Oliver Wyman Actuarial colleagues in multiple offices across the US. This role will provide frontline HR support to employees and management, along with regional support to the HC Operations team. Responsibilities include the coordination and support of a variety of Human Capital activities, including but not limited to the assigned Region/Offices. This person will assist with initiatives to help build and maintain a strong office community in an inclusive and positive office environment. Activities may include program administration, policy and procedure implementation support, payroll and benefits employee assistance, onboarding and orientation, employee engagement, and employee relations. Over time, this person will increasingly serve as a business partner to colleagues and leaders. In addition, this role will likely provide ad hoc support for colleagues in Bermuda and the Cayman Islands. This is a hybrid role requiring 3 days per week in our Atlanta office. There is no option to be fully remote.

Requirements

Bachelor's degree with 5+ years of human resources experience required, preferably in a professional services environment.
Experience leading projects and/or teams, facilitating discussions, coaching clients, mentoring more junior HR colleagues, and advocating for policy or other initiatives.
Knowledge of trends and changes in Human Resources legislation, and conveys local, state, and federal laws where appropriate
Proficiency in Microsoft Suite including, Outlook, Word, Excel, Power Point
Strong attention to detail and accuracy
The ability to be productive, flexible and to simultaneously manage multiple project priorities in a complex, performance-driven environment
Experience balancing ever-changing work demands in a challenging environment with numerous stakeholders to satisfy
Experience in a role requiring a high degree of organizational skill, accuracy, access to confidential information and a strong sense of urgency
Excellent verbal and written communication skills; strong interpersonal and facilitation skills
Proven coaching and conflict management skills
Can work effectively autonomously and in a team environment
Creative, strategic forward thinker, who continually seeks ways to improve the way things are done
Results/solution oriented
Current knowledge of employment law and practices

Nice To Haves

Experience with Workday is a plus
Experience with Bermuda and/or the Cayman Islands is a plus but not required.
HR Certification is a plus.
Engaged with learning and leveraging AI to improve efficiency

Responsibilities

Provide guidance and answer questions on policy interpretation, ensure uniform and equitable application of policies and procedures.
Administer Talent Management programs, such as leaves, rotations, and work schedule changes; process in-country transfers; generate and distribute appropriate documentation.
Support processing of immigration requirements in partnership with Global Mobility.
Administer OW Actuarial Study Program.
Maintain time off tracking/reporting, and data for service awards.
Enter employee transactions and draft related documents for new hires, transfers, manager changes, pay changes, status/role changes and terminations. Ensure and request required approvals are obtained.
Provide assistance to resolve payroll and benefit issues and answer general questions.
Stay up-to-date on program/policy changes within OW Consulting to ensure consideration is given to whether these should apply within OW Actuarial.
Ensure new hires have first day logistics and details, including required paperwork, such as I9s in the US and authorized work documentation.
Organize and conduct Day 1 orientation (schedule presenters, order lunch, reserve meeting rooms).
Coordinate with departments to address specific onboarding requirements.
Deliver presentations that meet high quality standards.
Process new hire paperwork.
Troubleshoot operational issues (such as travel, expense and IT).
Conduct exit interviews for departing employees.
Provide guidance to employees relating to confidential matters.
Distribute employee communications as required.
Manage required documentation in accordance with legal and company requirements, ensuring accuracy and completeness.
With guidance from HR Director and/or OW Colleague Relations Team, perform and support employee investigations when required. Ensure enforcement of disciplinary procedures.
Assist with development and administration of Performance Improvement Plans.
Other duties as assigned, including projects related to the business or the regional HC Operations team.