Assistant Housekeeping Manager - WorldMark Tropicana Resort
About The Position
The Assistant Housekeeping Manager supports the Housekeeping Manager in all operations of the Housekeeping Department while supporting budgetary controls; promoting the highest level of Guest and Owner satisfaction through housekeeping excellence, special projects and duties assigned. This role will assist with hiring, training, motivating, recognizing, coaching and developing Housekeeping associates. The Assistant Housekeeping Manager role holds hourly staff accountable to the Quality Assurance (QA) process and ensures departmental compliance with Quality Assurance, Loss Prevention and safety standards procedures. This role is responsible for inventory, purchasing, completing weekly and monthly cleans report and assisting with tracking financials. When necessary, this individual participates in daily operations including cleaning and inspecting of units to maintain standards.
Requirements
- Ability to coach, mentor, train and develop staff.
- 3 years related housekeeping experience.
- 1-3 years hospitality customer service experience.
Nice To Haves
- 2+ years supervisory experience preferred.
Responsibilities
- Supports the Housekeeping Manager in all operations of the Housekeeping Department.
- Supports budgetary controls.
- Promotes the highest level of Guest and Owner satisfaction through housekeeping excellence, special projects and duties assigned.
- Assists with hiring, training, motivating, recognizing, coaching and developing Housekeeping associates.
- Holds hourly staff accountable to the Quality Assurance (QA) process.
- Ensures departmental compliance with Quality Assurance, Loss Prevention and safety standards procedures.
- Responsible for inventory, purchasing, completing weekly and monthly cleans report and assisting with tracking financials.
- Participates in daily operations including cleaning and inspecting of units to maintain standards when necessary.
Benefits
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off
- Parental leave
- Holidays
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
