Assistant House Manager - Recovery Services

CommQuest Services • Massillon, OH

6d • Onsite

About The Position

CommQuest is seeking a Full-Time Assistant House Manager at our Recovery Campus in Massillon, OH. This role supports the overall management of residential services, ensuring the safety, compliance, and smooth operation of residential facilities. The Assistant House Manager coordinates staff development, vendor relations, and daily operations while providing crisis and behavioral intervention support to residents. This position serves as a key point of contact in the absence of the Lead Residential Technician. CommQuest Services is one of the largest non-profit mental health, addiction recovery, and social services organizations in Northeast Ohio, working with clients from more than 34 counties in 12 facilities through more than 20 programs. We help people make positive changes in their lives through in-patient, outpatient and school-based programs, along with supportive services - from basic needs to employment assistance.

Requirements

• Bachelor's Degree in Chemical Dependency, Psychology, Social Work or similar field.
• Active Chemical Dependency Counselor Assistant (CDCA) certification or above issued by the State of Ohio.
• Minimum 2-3 years' experience in recovery services including a minimum of 1-year supervisory experience.
• Maintains Non-Violent Crisis Intervention and CPR/First Aid training, obtained within first 90 days of employment.
• Maintain all other certifications and/or licensures are for position and/or compliance.
• Valid driver's license and reliable transportation.
• Availability for rotating on-call shifts, some evenings and weekends may be required.

Nice To Haves

• Master's degree preferred.
• Quarterly bonuses for licensed positions.

Responsibilities

• Completes monthly, quarterly, and annual safety inspections, fire and tornado drills, and vehicle registrations for residential locations.
• Manages/tracks residential staff credentials, including Serv Safe certifications.
• Supports Director of Residential Operations in hiring, training, staff development, and onboarding.
• Provides input on annual performance reviews.
• Provide crisis intervention, behavioral intervention, and supports residents' development of activities of daily living (ADLs).
• Coordinates vendor relationships and oversees supply orders and housekeeping needs.
• Orchestrates vendor deliveries, manages donations, and ensures compliance with client rights postings.
• Ensures completion of 'residential client tracking forms' and maintains current house schedule and postings.
• In absence of Lead Residential Technician, assumes related duties to ensure coverage.
• All other duties as assigned.

Benefits

• Generous time off, including Mental Health days
• 10 paid holidays annually
• Retirement plan with company match
• Medical, Dental, and Vision plans
• CEU/Licensure reimbursements and Additional Workshops/Trainings: Up to 16 hours of paid work release annually for workshops, with $200 in funds for CEUs (24 hours and $250 for employees maintaining two licenses).
• Licensure fee coverage up to $320 annually for one license.
• Access to Pyramid programs for CEUs, with costs deducted from funding, and one Pyramid training at a 50% discount.
• Flexible work scheduling with supervisor approval to make up time during workshop weeks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level