Assistant Hospital Administrator - South Metro Animal Emergency Care

Lakefield Veterinary Group•Apple Valley, MN

28d•$25 - $29•Onsite

About The Position

South Metro Animal Emergency Care, a 24/7 ER, is seeking an Assistant Hospital Administrator to join its leadership team. This role combines veterinary care, client communication, and hospital leadership to ensure a smooth experience for clients and a positive, collaborative environment for the team. The Assistant Hospital Administrator will be a key partner in enabling veterinary professionals to focus on delivering exceptional patient care. The position involves overseeing the business and staff aspects of the practice, including human resources, financial, operational, and business activities, in partnership with the Hospital Administrator, Medical Director, and Area Manager.

Requirements

AA or Bachelor’s Degree in related field or equivalent work experience.
2+ years of experience in overall operations, financial and facilities management, and/or Human Resources.
One year of job-specific experience in a hospital management role within the veterinary or human health industry.
Knowledge of state, federal, and local employment and safety laws and regulations.
Proficient with ADP Workforce One, Microsoft Office Suite.
Knowledge of veterinary hospital practices, procedures and PIMS.
Effective verbal, written, and listening communication skills with a client-oriented approach.
Leverages interpersonal skills and technical knowledge to bring people and ideas together to perform effectively.
Strong time management skills including prioritizing work and meeting deadlines.
Strong critical thinking, judgement, and problem-solving skills.
Adapt and remain flexible in changing situations and work environments.
Ability to act with integrity, professionalism, and maintain confidentiality.
Excellent organizational skills, attention to detail and ability to manage time well.
Handle and maintain sensitive and confidential information with discretion.

Nice To Haves

2+ years of experience working in a veterinary clinic setting.
Emergency medicine experience preferred.

Responsibilities

Foster a culture built on values: Respect, Learning, Do the Right Thing, WOW Service, Communication, and Fun.
Support the creation and maintenance of a collaborative, high-performing, positive, and engaged workplace culture.
Organize the health services of a hospital or healthcare.
Serve as the assistant point person for all day-to-day functions of the practice.
Assist with all strategic business development and operational planning efforts.
Help oversee all departments that support the business side of the hospital with a focus on business financials, growth, and human resources.
Ensure company procedures are communicated, updated when needed, and adhered to.
Assist in coaching, managing, mentoring and training direct report staff.
Contribute to performance management, recognition, and employee performance.
May address performance and/or behavior issues, clarifying expectations, and providing feedback.
Assist HA in providing overall guidance to and mentoring hospital team.
Participate in the recruitment and selection of hospital staff.
Provide orientation to outline job requirements and expectations, policies and procedures, and proper use of tools and equipment.
Build relationships with local general practices and community leaders to market the practice.
Work with Hospital Administrator to create marketing programs to support the business model and strategic goals.
Ensure marketing procedures are implemented, followed, and tracked accurately.
Assist in management of human resources related issues.
Maintain current knowledge of state, federal, and local relevant employment law and ensure legal compliance.
Help manage facilities and equipment maintenance.
Maintain current knowledge and ensure compliance with OSHA, DEA, and other applicable regulatory agencies.
Maintain current knowledge of veterinary management best practices and make recommendations for improved efficiency and effectiveness.
Perform other duties and projects as requested.