Assistant, Home Based Medicine
About The Position
Park Nicollet is looking to hire an Assistant to join our Home Based Medicine team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Join a passionate interdisciplinary team that supports our patients and members with care in the home. This is a hybrid remote position that will support our Home-Based Medicine and In Home Complex Care teams. You will be supporting our patients and team through a variety of administrative tasks. This is a new and developing role that requires a self-starter who can multi-task and is excited to learn and try new things to improve efficiency of our current workflows! The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Provides support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care.
Requirements
- 6 months related experience
- Accurate computer/keyboarding skills required.
- Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
- Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.
Nice To Haves
- Strong verbal and written communication
- Human relations sensitivity and customer service skills
- Listening and telephone etiquette skills
- Medical terminology knowledge desirable
- Comfort in asking patients for copays and race collection.
- Ability to promote and maintain good patient relations and patient confidentiality.
- Ability to work in a fast-paced and structured environment.
- Ability to sit for long periods of time.
Responsibilities
- Greet patients
- Collect co-pays
- Schedule follow-up appointments and referrals
- Support departmental clerical duties
- Provide support to the department/site ensuring quality service through timely and courteous assistance
- Provide service support to patients who request our care
Benefits
- medical insurance
- dental insurance
- a retirement program
- time away from work
- insurance options
- tuition reimbursement
- an employee assistance program
- onsite clinic
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
