Assistant Golf Professional

PGA of America • Port Saint Lucie, FL

1d

About The Position

PGA Golf Properties Inc., a wholly owned subsidiary of the PGA of America, advances the PGA’s objectives by providing accessible world-class championship golf courses, research, education, licensing, and advisory services. The Assistant Golf Professional works in a fun and professional atmosphere and supports daily golf shop and golf operations, service to players, members, and guests, staff oversight, player development, tournaments, budgets, merchandise, reservations, and safety. The position may also support locker room operations, depending on location.

The role requires a bachelor's degree or equivalent, thorough knowledge of business administration and professional golf operations, at least one year of similar professional golf experience in progressively responsible positions, and current status as a PGA Apprentice or PGA Member in good standing. Prior supervisory experience and First Aid certification are preferred. The role involves frequent standing and walking and daily lifting of up to 25 pounds.

Requirements

• Bachelor’s degree from an accredited college or university, or equivalent.
• Thorough knowledge of general business administration practices and professional golf operations practices and procedures.
• One year of similar professional golf experience in progressively responsible positions.
• Must be a current PGA Apprentice or PGA Member in good standing.
• Working knowledge of golf course operations and practices.
• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations; write reports, business correspondence, and procedure manuals; and present information effectively.
• Ability to apply fractions, percentages, and ratios to practical situations.
• Ability to solve practical problems, deal with concrete variables where standardization is limited, and interpret written, oral, diagrammatic, or schedule instructions.
• Ability to collaborate harmoniously, respond positively to instructions and procedures, and work effectively with staff.
• Ability to meet customer expectations, use customer feedback to improve products and services, and establish effective customer relationships.
• Frequent standing and walking and daily lifting of up to 25 pounds.
• Ability to carry out supervisory responsibilities and provide effective written and verbal instructions.

Nice To Haves

• Prior supervisory experience.
• First Aid certification.

Responsibilities

• Manage daily golf shop and golf operations and ensure staff follow standard operating procedures.
• Work with the Head Golf Professional or Director of Golf on staffing recommendations.
• Assist players, members, and guests with their golfing needs and help ensure a smooth, enjoyable golf experience.
• Assume management responsibility in the Golf Shop during peak periods and maintain service standards.
• Assist with labor management and cost controls, including planning and scheduling Golf Shop and Outside Golf Staff labor as needed.
• Oversee outside golf operations and ensure PGA Management Services, Inc. standards and service levels are met; coordinate golf-related activities with outside operations staff and Club Administration.
• Promote golf by teaching and conducting player development programs where applicable, staffing club tournament events, practicing the game, and playing with members and guests as necessary.
• Establish and administer the Club tournament program and assist with promotional materials for members and guests.
• Depending on location, ensure locker room staff maintain service and cleanliness standards and replenish towels and personal hygiene amenities.
• Assist in developing the golf operations and annual golf shop operating budgets, manage respective line items, and control general expenses for golf operations.
• Maintain control of employee uniforms and name tags, ensuring they are worn, in proper condition, and available to employees.
• Depending on location, prepare monthly merchandise reports, check in merchandise, and ensure storage and displays are orderly, adequately stocked, and meet operating standards.
• Assist with the purchase order system, ordering, and receiving to ensure appropriate quantities and prices; assist with physical inventories as prescribed by PGA Management Services, Inc.
• Answer telephones professionally, schedule future starting time reservations, and communicate information clearly.
• Practice job safety and ensure staff do the same.
• Supervise Outside Operations, Starters, Course Advisors, and Golf Shop Coordinators in accordance with company policies and applicable laws; monitor and develop employees and provide effective written and verbal instructions.

Benefits

• Competitive benefits and compensation.
• Flexible hours, including days, nights, and weekends.
• 401k Plan offered to all staff.
• Golf privileges and the opportunity to learn the game.
• Discounts in Food & Beverage and in the Golf Shop.
• A respectful and supportive work environment that allows a balance between professional and personal life.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level