Assistant Golf Professional

Cherokee Metropolitan District • Colorado Springs, CO

8d

About The Position

The Assistant Golf Professional reports to the Director of Golf and Head Golf Professional and helps manage golf course, golf shop, league and tournament, and grill operations. The position serves patrons courteously and professionally, prioritizes assignments, handles multiple tasks, works independently or as part of a team, and oversees part-time staff. Work is primarily indoors, but may be outdoors and requires driving. The environment is fast-paced, with frequent interruptions. The role includes evening, weekend, and holiday work, and may involve working alone or as part of a crew. The position is exempt and supervisory. It has a 90-day probationary period; the job description is subject to change and does not constitute an employment agreement or contract.

Requirements

• High school diploma or equivalent.
• At least two years of vocational or industry training in a golf-related or high-volume retail program or organization; a combination of education and experience may be considered.
• Knowledge of Microsoft Office Suite, tournament software, and event software; strong computer skills, including Microsoft Excel and Word for creating and updating spreadsheets and forms.
• Ability to perform mathematical calculations related to job responsibilities.
• Ability to read, speak, and write English.
• Excellent written and oral communication and interpersonal skills, including customer service, conflict resolution, and problem-solving abilities.
• Ability to handle cash flow accurately and follow established procedures; experience handling cash and counting change.
• Knowledge of golf course operations and modern office procedures, methods, and general equipment.
• Ability to work under time constraints and in stressful, fast-paced, high-volume settings, with accuracy and timeliness.
• Ability to lead and work independently or as part of a team, take direction, and interact professionally and courteously with others.
• Valid driver’s license.
• PGA member in good standing or eligible Associate PGA Professional capable of attaining Class A membership in the PGA of America within the program’s timeline.
• Must pass pre-employment drug screening and background checks, including applicable criminal history, reference, degree and employment verification, and motor vehicle record checks; position is also subject to ongoing random drug screening.
• Ability to drive and occasionally lift more than 50 pounds.

Nice To Haves

• Bachelor’s degree in a related field.
• At least two years’ experience in a golf operation with supervisory duties.
• Experience teaching golf.
• At least three years in a high-volume retail sales environment, preferably golf, with progressive responsibility.

Responsibilities

• Provide excellent customer service to golf course patrons.
• Manage the tee sheet, including a seven-to-ten-day outlook, regular and advance-booked league and tournament times, open and closed times, and starter times.
• Schedule, supervise, and evaluate golf operations and grill staff.
• Manage the point-of-sale system and complete required daily and monthly reporting, monthly inventory, and weekly cash deposits.
• Manage golf shop merchandising, inventory control, and budget allocation, including pre-book meetings with vendors.
• Maintain the golf shop’s appearance, cleanliness, and organization.
• Build golf staff product knowledge to enhance customer service; research and recommend equipment and soft-goods trends; attend buying-team meetings and product demonstrations.
• Schedule and execute vendor demo days.
• Re-grip clubs and perform other minor club work, including equipment modifications as necessary and available.
• Assist the Head Golf Professional with talent acquisition for clubhouse operations.
• Support league and tournament operations, including scheduling, scoring, and payouts for Men’s, Senior Men’s, and Ladies League events according to each group’s bylaws.
• Assist the Director of Golf and Head Golf Professional with grill management and clubhouse cleanliness.
• Oversee grill operations and related part-time staff; support staff scheduling and inventory management.
• Support grill expectations for food quality, customer service, TIPS compliance, beverage cart operations, inventory, cleanliness, programming, training, and consistency.
• Communicate concerns about programs, facilities, and staff, and assist as needed.
• Work professionally with employees, vendors, patrons, co-workers, and supervisors.

Benefits

• 100% employee medical, dental, and vision coverage, with a choice of plans after 30 days.
• 75% spouse and dependent medical, dental, and vision coverage, with a choice of plans after 30 days.
• 457 deferred compensation retirement plan with an 8% company contribution and no employee match required; 30-day vesting.
• 13 paid holidays.
• Paid vacation, accruing after 90 days.
• Paid sick leave, accruing upon start.
• Career development and opportunities for professional growth through development of technical knowledge and skills and challenging projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED