Assistant GM - Shopify, NYC

Compass GroupNew York, NY
Onsite

About The Position

Restaurant Associates, a leader in dining and event catering for prestigious institutions, is seeking an Assistant General Manager for their Shopify, NYC account. The Assistant General Manager, alongside the General Manager, is responsible for managing the account within the approved budget while ensuring client satisfaction. This role involves overseeing safety, sanitation, and maintenance programs, fostering excellent relationships with employees, guests, and the client, and promoting the professional growth of the team. The position also requires fostering strong interdepartmental relations and integrating the dining service department with the facility plan of operations.

Requirements

  • Five to seven years of upscale food service experience, including one year of experience of multi-unit management
  • Excellent leadership and organizational skills, flexible and adaptable to constant changes, and must possess attention to detail
  • Supervisory, scheduling, training, and coaching skills
  • Effective problem solving and conflict management skills
  • Ability to multi-task as well as stay on task and concentrate with constant interruptions
  • Monitor food purchasing, food costs, preparation, production and inventory control
  • Prepare and monitor budgets, flash reports, financial targets and forecasts
  • Menu planning in consultation with chefs
  • Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports
  • Must be knowledgeable on HACCP controls along with proper storage and use of food
  • Monitor compliance with health and fire regulations regarding food preparation and serving
  • Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety.
  • Excellent communication skills both written and verbal
  • Exceptional business etiquette and client relations
  • Manages time effectively and prioritizes tasks to meet deadlines
  • Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint
  • Strong catering experience required

Nice To Haves

  • Bachelor’s degree is preferred, or equivalent professional experience
  • ServSafe or Department of Health certification a plus

Responsibilities

  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
  • Interviews, hires, trains, and coaches employees and managers
  • Participates in employee meetings and training programs
  • Maintains food cost while ensuring quality standards
  • Manages purchasing and inventory controls
  • Is knowledgeable on HACCP controls, along with proper storage and use of food
  • Performs related duties and special projects as assigned

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
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