Assistant GM/HBC Manager

Albertsons CompaniesBellingham, WA
$29 - $30Onsite

About The Position

This role provides direct leadership to Variety department crew members, including planning and assigning work, conducting performance evaluations, coaching sessions, administering discipline, providing training and development, rewarding crew members, and resolving problems. The Assistant GM/HBC Manager actively participates, trains, and mentors crew members to enthusiastically demonstrate, educate, and sell GM/HBC and bulk foods products. This position manages the training process for all new Variety crew members through their probationary period, including onboarding activities and department-specific training videos on the in-house LMS, and completes and submits documentation to Human Resources. The role involves writing and placing orders for all products and supplies, checking in received orders, and organizing back room storage areas. Preparation of Variety products for sale includes stocking and facing products according to established policies. Daily plans and weekly work schedules are prepared to anticipate business needs. The Assistant GM/HBC Manager ensures the execution of all Variety programs and corporate promotions at the store level by working with the GM/HBC Sales Manager on product selection and mix. Inventory control and maintenance follow FIFO principles to achieve consistent margins. Responsibilities include merchandise rotation, display maintenance, and ensuring products meet freshness guarantees. The role also coordinates validation, item authorization, sign making, and POS maintenance for the Variety department, and ensures all displays are properly stocked. Accurate records for damaged/spoiled merchandise are maintained, and compliance with all food and workplace safety rules and regulations is required. The position ensures the safety, cleanliness, and sanitation of the work area and equipment. The Assistant GM/HBC Manager works towards acquiring product knowledge in all departments to respond to guest questions and provide informative merchandise details. Staying updated on weekly specials, coupons, and promotions is essential to create an environment that delights guests. The role fosters a team-oriented work environment that inspires collaboration and cooperation. The store is open seven days a week, and this position may require weekend, holiday, and shift work.

Requirements

  • 2 years of department management experience or equivalent education or experience
  • Knowledge of fundamental management concepts, practices and procedures related to merchandising and retail operations.
  • Expert knowledge of all products carried in the department including willingness to taste and evaluate bulk foods and GM/HBC products.
  • Ability to follow instructions and procedures for proper handling of hand tools and other department equipment.
  • Strong work ethic with ability to follow instructions and procedures applying effective time management skills.
  • Ability to comprehend, interpret and analyze instructions, correspondence, government regulations, financial reports, legal documents, packing lists, manifests, pick sheets/fulfillment orders, inventory count sheets, movement/volume reports.
  • Proven success with mentoring, motivating and leading a team.
  • Math skills necessary, but not limited to: the ability to add, subtract, multiply and divide, gross margins, markup and percentages, analyzing variance, completing reports, budgeting labor and sales, completing sales transactions and calculating discounts.
  • Ability to use Microsoft Office suite.
  • Excellent communicator with ability to professionally and courteously interact with guests, crew members, store management team, corporate sales managers and leadership. This includes answering telephone calls and using in-store intercom system.
  • Ability to work with cleaning chemicals and detergents in order to clean and sanitize tools using without allergic reaction.
  • Ability to work around food ingredients, produce and spices without allergic reaction.
  • Must be at least 18 years of age due to equipment use and work environment.
  • Current State Food Handler’s Permit must be maintained.

Responsibilities

  • Provides direct leadership to Variety department crew members including: planning and assigning work, conducting performance evaluations, coaching sessions and administering discipline when needed, providing training and development opportunities, rewarding crew members, addressing complaints and resolving problems.
  • Actively participates, trains and mentors Variety and Bulk Foods department crew members to enthusiastically demonstrate, educate and sell GM/HBC and bulk foods products.
  • Manages training process for all new Variety crew members through their probationary period including completion of onboarding activities and department specific training videos on the in-house LMS. Completes and submits documentation to Human Resources including Fresh Sheets and New Hire Training Guides.
  • Writes and places orders for all products and supplies. Checks in order when load is received and dates, stocks and organizes all back room storage areas.
  • Prepares Variety products for sale by stocking and facing products following established department and company policies and procedures.
  • Writes daily plans and weekly work schedules that anticipate the needs of the business.
  • Ensures execution of all Variety programs and corporate promotions at store level by working directly with the GM/HBC Sales Manager on product selection and mix.
  • Controls and maintains inventory following FIFO principles in order to achieve consistent margin.
  • Responsible for rotation of merchandise and maintenance of displays ensuring our products meet our freshness guarantee at all times.
  • Coordinates validation, item authorization, sign making and all Variety department related POS maintenance.
  • Ensures that all displays are properly stocked.
  • Maintains accurate records for damaged/spoiled merchandise in accordance with company policies and procedures.
  • Complies with all food and workplace safety rules and regulations.
  • Ensures safety, cleanliness, and sanitation of work area and equipment.
  • Works towards acquiring product knowledge within all departments in order to respond to guest questions and provide informative information about merchandise.
  • Stays updated on weekly specials, coupons and other company promotions that encourage an environment that delights our guests.
  • Works in and cultivates a team oriented work environment that inspires collaboration and cooperation.
  • Store is open seven days a week and may require weekend, holiday and shift work.

Benefits

  • medical
  • dental
  • vision
  • disability and life insurance
  • sick pay (accrued based on hours worked)
  • PTO/Vacation Pay (accrued based on hours worked) or Flexible Time Off
  • paid holidays (8-9 days annually)
  • bereavement pay
  • retirement benefits (pension and/or 401k eligibility)
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