This role provides direct leadership to Variety department crew members, including planning and assigning work, conducting performance evaluations, coaching sessions, administering discipline, providing training and development, rewarding crew members, and resolving problems. The Assistant GM/HBC Manager actively participates, trains, and mentors crew members to enthusiastically demonstrate, educate, and sell GM/HBC and bulk foods products. This position manages the training process for all new Variety crew members through their probationary period, including onboarding activities and department-specific training videos on the in-house LMS, and completes and submits documentation to Human Resources. The role involves writing and placing orders for all products and supplies, checking in received orders, and organizing back room storage areas. Preparation of Variety products for sale includes stocking and facing products according to established policies. Daily plans and weekly work schedules are prepared to anticipate business needs. The Assistant GM/HBC Manager ensures the execution of all Variety programs and corporate promotions at the store level by working with the GM/HBC Sales Manager on product selection and mix. Inventory control and maintenance follow FIFO principles to achieve consistent margins. Responsibilities include merchandise rotation, display maintenance, and ensuring products meet freshness guarantees. The role also coordinates validation, item authorization, sign making, and POS maintenance for the Variety department, and ensures all displays are properly stocked. Accurate records for damaged/spoiled merchandise are maintained, and compliance with all food and workplace safety rules and regulations is required. The position ensures the safety, cleanliness, and sanitation of the work area and equipment. The Assistant GM/HBC Manager works towards acquiring product knowledge in all departments to respond to guest questions and provide informative merchandise details. Staying updated on weekly specials, coupons, and promotions is essential to create an environment that delights guests. The role fosters a team-oriented work environment that inspires collaboration and cooperation. The store is open seven days a week, and this position may require weekend, holiday, and shift work.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed