About The Position

At Hawaiian Bros Island Grill, we believe in sharing the Aloha Spirit through great food, genuine hospitality, and a culture built on kindness, teamwork, and fun. We are seeking a motivated Assistant General Manager (AGM) to support the opening and ongoing operations of our Clackamas / Happy Valley location. This role partners closely with the General Manager to ensure the restaurant delivers exceptional guest experiences while building a strong, engaged team. This position is designed as a leadership development role, preparing high-performing leaders for future General Manager opportunities within our growing organization. If you are a hands-on leader who enjoys coaching people, driving results, and building a great team culture, this is an excellent opportunity to grow your career in restaurant leadership.

Requirements

  • High school diploma or equivalent required
  • 1–3 years of restaurant leadership experience preferred
  • Experience supervising or leading teams in a fast-paced environment
  • Basic understanding of restaurant operations and performance metrics
  • Valid driver's license and proof of insurance
  • Oregon Food Handler's Permit
  • Basic computer and POS system knowledge
  • Must be at least 18 years old

Nice To Haves

  • Spanish bilingual is a plus

Responsibilities

  • Support Restaurant Operations: Partner with the General Manager to help lead daily operations in a high-volume fast-casual environment.
  • Maintain strong speed-of-service performance during peak hours.
  • Ensure accurate and efficient kitchen and service execution.
  • Support daily restaurant operations including opening and closing procedures.
  • Help maintain brand standards and operational excellence.
  • Assist with scheduling and labor management.
  • Monitor operational performance and identify opportunities for improvement.
  • Deliver Exceptional Employee & Guest Experiences: Help create an environment where every employee and guest feels welcomed and valued.
  • Model hospitality and positive leadership behaviors.
  • Address guest concerns quickly and professionally.
  • Support a clean, organized, and welcoming restaurant environment.
  • Help reinforce a culture where team members feel supported and motivated to deliver great service.
  • Develop and Support the Team: Assist in building a strong team culture that reflects the Aloha Spirit.
  • Help recruit, interview, and onboard new team members.
  • Provide coaching and feedback to team members and shift leaders.
  • Support ongoing training and development programs.
  • Recognize strong performance and help maintain accountability to standards.
  • Assist the General Manager in developing future leaders within the restaurant.
  • Support Business Performance: Help ensure the restaurant operates as a successful business by supporting operational systems and financial performance.
  • Assist in managing labor, food cost, and controllable expenses.
  • Help monitor operational reports and key performance metrics.
  • Support consistent execution of training systems and operational standards.
  • Ensure compliance with company policies and all local, state, and federal regulations.
  • Maintain strict food safety and sanitation standards.
  • Securely transport cash deposits when required.

Benefits

  • Medical
  • dental
  • vision
  • 401k matching up to 4%
  • Paid time off
  • Employee meal discounts
  • Leadership development and career growth opportunities
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