Deer Valley Club Assistant General Manager - Year Round

Deer Valley Resort • Deer Valley, UT

2d • Onsite

About The Position

The Assistant General Manager is responsible for supporting the overall operation of the Deer Valley Club by ensuring exceptional service for owners and guests, fostering a positive work environment for employees, maintaining safety and operational excellence, and contributing to financial success through effective leadership and fiscal stewardship.

Requirements

• Minimum of four years management experience in the hospitality industry required.
• Demonstrated financial knowledge and experience in annual operating budget preparation, profit and loss statements, budget-to-actual analysis, five-year capital project planning, reserve studies, and front office accounting procedures.
• Able to lift 30 lbs., carry luggage, and operate a company vehicle.
• Possess excellent verbal and written communication skills.
• Computer literate.

Nice To Haves

• Strong emphasis on mentoring and developing up-and-coming employees for future leadership roles.

Responsibilities

• Assist in recruiting, interviewing, hiring, training, and retaining staff members.
• Ensure staffing levels and schedules provide quality coverage and effective workflow in all departments, adhering to budgetary guidelines.
• Proactively resolve guest, owner, and employee problems with urgency, respect, and empathy.
• Monitor payroll daily to ensure staff and department efficiency.
• Work with all departments and department managers to foster a spirit of teamwork and cooperation.
• Serve as the primary onsite liaison with the Club’s restaurant tenant, coordinating operational needs, communication, service expectations, owner and guest concerns, and follow-up with the tenant and Club management.
• Assist the General Manager in planning and overseeing capital projects throughout the property and take an active role in preparing, maintaining, and updating the Club’s five-year capital project plan.
• Ensure all month end procedures are accomplished in a timely fashion.
• Lead the preparation and ongoing management of the Club’s annual operating budget, including departmental input, forecasting, expense controls, variance analysis, and recommendations to the General Manager.
• Prepare, update, analyze, and present monthly profit and loss statements and budget-to-actual variances for DVC management review and presentation to the Board of Trustees.
• Oversee owner accounting software for quarterly dues and special assessment billing and work with the club accountant as needed.
• Ensure owners are updated when transactions settle.
• Oversee package store inventory and ordering to comply with State of Utah (DABS) policies.
• Work with Deer Valley Resort on property management software implementation, training, and troubleshooting.
• Work with General Manager on DVC marketing, website, and social media to ensure fluid and accurate content throughout the digital platforms.
• Assist in property tours for potential buyers and vendors.
• Other duties and responsibilities as assigned.

Benefits

• Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts
• Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)
• Subsidized meals at Employee Dining Rooms offered for staff while on shift
• Subsidized housing options available for seasonal full-time staff
• Discounts for staff members at restaurants, shops, and service providers in Park City
• Healthcare options are available for staff members
• 401k plan with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed