Assistant General Manager, Keg Steakhouse & Bar

Banff Caribou Properties • Banff, AB

24d • Onsite

About The Position

The Keg Steakhouse + Bar is looking for an experienced Assistant General Manager to support the leadership of a high-performing restaurant. Known for our warm service, quality-driven culture, and strong team environment, we are seeking a leader who takes pride in delivering memorable guest experiences while developing a passionate and engaged team. In this role, you will partner closely with the General Manager to lead daily operations with a hands-on, service-first approach - supporting your team on the floor, strengthening performance, and ensuring every guest leaves feeling well taken care of.

Requirements

• 3+ years of leadership experience in a full-service restaurant environment
• A genuine passion for hospitality and delivering exceptional guest experiences
• Proven ability to lead and develop teams in a high-volume setting
• Strong understanding of restaurant operations, including labour and cost controls
• Excellent communication and interpersonal skills
• Calm, confident problem-solving and decision-making ability
• A positive, team-first mindset with high attention to detail

Responsibilities

• Support day-to-day operations across the restaurant, lounge, and events to ensure consistency and excellence
• Be a visible, engaged leader on the floor—connecting with guests and supporting the team during service
• Champion a culture of genuine hospitality, attention to detail, and high service standards
• Respond to guest feedback with professionalism and care to ensure a strong, lasting impression
• Maintain a polished, organized, and efficient operation during all service periods
• Recruit, hire, and develop a strong, service-focused team
• Provide ongoing coaching and mentorship to supervisors and front-line leaders
• Lead by example—demonstrating professionalism, accountability, and a commitment to excellence
• Foster a positive, respectful, and team-oriented work environment
• Support performance management through consistent feedback, recognition, and development
• Support labour management, inventory, and cost control practices
• Contribute to achieving sales and profitability targets through strong execution
• Ensure operational standards and systems are consistently followed
• Assist with scheduling, forecasting, and day-to-day administrative responsibilities
• Maintain a safe, compliant, and respectful workplace
• Partner with HR and Payroll to support onboarding and employee administration
• Collaborate with kitchen and support teams to ensure a seamless dining experience

Benefits

• Group Health, Disability, and Life Insurance Coverage, with BCP covering 50% of premiums for employees and their dependents.
• Opportunity to invest in our Employee Share Ownership Program.
• Food and beverage discounts at all BLC restaurants and cafes.
• Health and wellbeing programs, including free yoga, complimentary canoe passes, discounted ski passes, golf membership and fitness club memberships.
• Discounts on spa services, movie passes, and rental/retail goods.
• Participation in Leadership Days for ongoing professional development.
• Complimentary Hotel Stays Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed