Assistant General Manager

Keystone Pacific Property Management • Oceanside, CA

13d • Onsite

About The Position

Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with offices throughout Northern and Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large-scale onsite communities, and master-planned community associations. We have an excellent opportunity for an Assistant General Manager to join our amazing team, with opportunities for continuous growth and development. The Assistant General Manager assists the General Manager in managing the daily operations of the Homeowners Associations. Work involves regular contact with Boards of Directors, Committee Members, Residents, Developer Representatives, and Corporate Staff. Keystone is a company dedicated to empowering our team members to improve people’s lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients. As a member of our team, your talents will be nurtured, and your contributions will be supported in a value-based environment that fosters the type of professional quality our customers have come to rely upon. We provide an environment for people that nurtures leadership and promotes personal success and rewards those who exceed expectations. We foster a culture of open feedback and continuous growth. We're thrilled to share that Keystone is officially certified as a Great Place to Work! This recognition reflects our commitment to fostering a positive and supportive work environment where everyone can thrive.

Requirements

• Must possess a valid Driver’s License and maintain a clean DMV record.
• Must have reliable transportation and the ability to drive to and from communities.
• Ability to produce accurate and quality work.
• Ability to provide impeccable customer service to all parties.
• Knowledge of business communications, vocabulary, spelling, and arithmetic.
• Knowledge of the organization and functions of the corporation, including practices and procedures.
• Familiarity with Homeowner Association CC&Rs, bylaws, and contracts; with the ability to read, understand, and implement said guidelines.
• Ability to research problems, prepare written recommendations, and compose correspondence.
• Ability to communicate effectively and to understand and follow oral and written directions.
• Ability to gather, analyze, and evaluate facts to prepare/present concise oral and written reports.
• Ability to ensure thorough follow-up and meet deadlines.
• Ability to perform all functions listed above to an acceptable level with little or no supervision and to seek additional responsibilities.
• Ability to use modern office equipment and software programs as applicable.
• Strong knowledge of MS Office, including Word, Excel, PowerPoint, and Outlook
• Ability to type a minimum of 40 wpm, take and transcribe dictation, and prepare reports using word processing software.
• Ability to work with confidential materials.
• Must be able to work extended hours or overtime.
• Verifiable references.
• Able to pass a background check.

Nice To Haves

• Bachelor’s Degree preferred.

Responsibilities

• Prepares Association Board Packets on a monthly basis.
• Maintains annual calendar with all meeting dates and important association events.
• Attends Board meetings to take and transcribe minutes from said meetings.
• Schedules rooms and set-ups for Board and Committee Meetings.
• Maintains Association files, Notebooks, Minute Books, Committee Minute books, and Agenda Notebooks.
• Distributes Committee/Delegate information on a weekly basis.
• Oversees Age Violations/Exceptions within the community.
• Research possible violations and talk with residents individually to find out specific situations.
• Copies and distributes association financial statements to the Board of Directors, staff, and Committee Members.
• Coordinates Annual Board of Directors Elections by preparing information (ballots, envelopes, labels, postage), scheduling dates, reviewing candidacy information, assembling and distributing all election information to owners; processing returned ballots, verifying owner information, preparing ballots for Delegate with vote totals by District, and preparing all forms associated with the Annual Meeting.
• Attend the Annual Meeting, take minutes, and process work generated from the meeting.
• Assembles and mails annual audits and budgets to all residents.
• Performs bank reconciliations and related record keeping.
• Handles on-site petty cash account and all related activity.
• Reconciles account and sends all backup and reconciliation information to PCM Corporate for processing and replenishing.
• Processes accounts payable check requests and invoices for payments on a daily basis for all Association expenses.
• Oversee maintenance and administration of telephones and office equipment, maintain balance in postage machine.
• Performs general typing and other projects assigned by the Board of Directors, Committee Chairpersons, and General Manager.
• Perform assigned duties while providing a consistent friendly and helpful attitude with clients and co-workers.
• Attend committee meetings and take and transcribe minutes.
• Assists staff as needed, including the maintenance team’s work.
• Will be assigned ad hoc projects with varying scope and areas of involvement.
• Practices and adheres to Keystone’s Core Values, Mission, and Vision.
• Any additional job duties as required by the supervisor.

Benefits

• Competitive Salary
• Work-Life Balance
• Opportunities for Career Growth
• Training and Mentorship from Successful Leaders in the HOA Industry
• Cell Phone Stipend
• Mileage Reimbursement
• Medical (HMO and PPO), Dental, and Vision
• Flexible Spending Account
• Pet Insurance
• Pre-Paid Legal
• Employer Paid Basic Life/AD & D Insurance
• Voluntary Life and Short-Term Disability Insurance
• Free Employee Assistance Program
• 401(k) Retirement Plan with Company Match
• Financial and Health/Wellness Education
• Bereavement and Mandated Leave of Absence
• Applicable Paid Time Off (PTO)
• 12 Paid Holidays (Floating Holiday/Half Days/Early office closure before certain major holidays)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED