Assistant General Manager – Salt + Ash

EOS • Marathon, FL

2d • Onsite

About The Position

The Assistant General Manager (AGM) will assist in leading, coaching, and developing the restaurant team, fostering a culture of humility, teamwork, accountability, and continuous improvement. The role involves delivering refined, personalized service, resolving guest concerns, and overseeing daily operations including opening/closing procedures, service flow, reservations, inventory, and compliance with health, safety, sanitation, and liquor regulations. The AGM will also monitor financial performance, support revenue-driving initiatives, partner on staffing and training, and collaborate with culinary and sales teams. Maintaining brand standards, food safety protocols, and loss prevention are key aspects of this position, with the requirement to step in as Manager on Duty when needed.

Requirements

• Minimum 2–4 years in restaurant management (Assistant GM, Supervisor, or equivalent) in upscale, fine-dining, or high-volume resort/hotel environments strongly preferred.
• Strong leadership and team development abilities.
• Excellent guest service instincts.
• Solid understanding of F&B operations, POS systems (Delphi, Toast, or similar), inventory management, and basic P&L knowledge.
• Bachelor’s degree in Hospitality Management or related field preferred (or equivalent progressive experience).
• Passion for Florida Keys/coastal cuisine.
• Hands-on approach.
• Strong communicator.
• Guest-first mindset.
• Must thrive in a fast-paced environment and embody humility and teamwork.
• Must live in or be willing to relocate to the Florida Keys.
• Flexible schedule including evenings, weekends, and holidays.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Assist in leading, coaching, and developing the restaurant team (Servers, Hosts, Bartenders, Supervisors, and support staff).
• Foster a culture of humility, teamwork, accountability, and continuous improvement.
• Deliver refined, personalized service and resolve guest concerns promptly.
• Oversee opening/closing procedures, service flow, reservations management, floor supervision, inventory control, and compliance with health, safety, sanitation, and liquor regulations.
• Monitor daily sales, labor costs, and expenses.
• Support revenue-driving initiatives including upselling, private dining events, and menu promotions.
• Assist with P&L review and budget adherence.
• Partner with the General Manager and People & Culture on recruiting, hiring, onboarding, scheduling, and training.
• Conduct performance coaching and support retention efforts, including participation in visa programs (J-1, H-2B) where applicable.
• Work closely with the Executive Chef and culinary team on menu execution, specials, and guest feedback implementation.
• Coordinate with Sales & Catering for private events and resort-wide promotions.
• Maintain brand standards, food safety protocols, loss prevention, and accurate reporting.
• Step in as Manager on Duty when required.

Benefits

• Competitive salary + performance bonus
• Comprehensive benefits package including employer-subsidized Medical, Dental, and Vision Insurance
• 401(k) Savings Plan with competitive matching
• Paid Time Off, holidays, and potential paid parental leave
• Health & wellness benefits
• Ongoing training and professional development through EOS Hospitality leadership programs
• Resort perks including meals during shifts, employee discounts, sister property hotel discounts, and housing assistance where available

What This Job Offers

• Job Type: Full-time
• Career Level: Manager