Assistant General Manager

Lakeshore Sport & Fitness•Chicago, IL

About The Position

Lakeshore Sport & Fitness is seeking a dynamic Assistant General Manager to lead and inspire club operations, including the front desk, fitness, training, events, programming, and the overall member experience. This hands-on, high-energy leader will work in a fast-paced environment, build a strong team culture, and drive member satisfaction and revenue growth. The role sets the tone across departments, ensuring seamless operations, elevated hospitality, and engaging programming that brings the community to life. The ideal candidate is collaborative, solution-oriented, adaptable, and creative, with exceptional communication skills and the ability to motivate teams and deliver results. The position requires a commitment to excellence and willingness to work one weekend day and be present during key club moments.

Requirements

  • At least 5 years of leadership experience in fitness, recreation, team management, youth programming, or hospitality.
  • Willingness to work a flexible schedule that includes peak member usage times, including evenings and weekends.
  • Willingness to work one weekend day and be present during key club moments.
  • Exceptional communication skills.
  • Ability to motivate teams and deliver results.
  • Collaborative, solution-oriented, adaptable, and creative approach.
  • Commitment to excellence.

Responsibilities

  • Lead and inspire club operations, including the front desk, fitness, training, events, and programming.
  • Oversee and elevate the overall member experience and hospitality.
  • Build and motivate a strong team culture across departments.
  • Drive member satisfaction and revenue growth.
  • Ensure seamless club operations and deliver engaging programming.

Benefits

  • Complimentary family membership
  • Complimentary child care for staff children
  • Medical, dental, vision, short-term and long-term disability, and life insurance
  • Paid time off
  • 401(k)
  • Employee financial relief program
  • Daily discounted employee meal program
  • Winter and summer team member celebrations
  • Entrepreneurial and collaborative team environment
  • 50% off club services
  • Free parking
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