Assistant General Manager, Panorama Towers NV

Seabreeze Management Company Inc•Paradise, NV

1d•Onsite

About The Position

Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 90,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 30 years. With offices throughout California and Nevada, Seabreeze has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity. At Seabreeze, people are at the heart of what we do. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live.

Requirements

3-7 years of experience in the community association industry, managing homeowners associations, city government, or related experience; high-rise experience strongly desired
Effectively coordinate multiple projects, use time management skills and exercise independent judgment.
Expert composition and verbal communication skills.
Strong internal/external customer relation skills required to communicate effectively with all levels of management, employees, homeowners, and other stakeholders.
Work with confidential/sensitive information and use diplomacy in communicating such information.
Effective project management and follow up skills.
Professional image or business image per policy.
Effectively and efficiently handle shifting priorities and deadlines.
Meet scheduling and attendance requirements per policy and the position.
Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
Professional image or business image per policy, and personal etiquette.
Organizational, planning, project management, time management, and problem solving skills
High School Diploma or equivalent required.
CAM certification for the State of Nevada required.

Nice To Haves

Bachelor’s degree preferred.
CMCA® and AMS® designations desired.

Responsibilities

Provide confidential administrative and project support to the General Manager and Board of Directors.
Prepare correspondence and reports for the General Manager, Board of Directors and Committee Chairs.
Assist in establishing and maintaining procedures, as required, for the efficient functioning of the office of the Association. Assure office environment is clean, orderly and supplies are ordered as required. Coordinate service as needed for maintaining office equipment (e.g. copy machine, computers, and postage machine).
Assist General Manager in coordinating office workflow, reports, and other such communications to meet deadlines.
Maintain the official database of Association homeowners and residents, which requires the processing of all record changes; reviews, corrects, and updates the database on a daily basis in conjunction with the accounting department at the Management Company.
Maintain an email address system for the residents and an electronic file for each unit for all electronic filing.
Collect and prepare information for the General Manager’s use in discussion and meetings of Board of Directors and other Association business.
Coordinate information and compile the monthly Board packet as directed by the General Manager.
Prepare responses to resident correspondence as directed by the General Manager and reports on the response.
Prepare all violation correspondence at the direction of the General Manager.
Prepare all Architectural/Facilities Committee correspondence to homeowners.
Prepare and mail notices to homeowners regarding insurance payments, assessment coupon books, and annual meeting and By Law changes, rules violations, architectural control requests and performs follow up and rules enforcement administration.
Perform special project assignments at the General Manager’s direction.
Work with and assists outside contractors to ensure successful completion of contracts.
Contact businesses or individuals for bids and estimates to submit to the Board of Directors for action.
Review bids for conformity to contract requirements and makes recommendations.
Prepare escrow correction notification letters and monitors status.
Maintain all Association notebooks: Resolution, Minutes (General and Executive), Committee Minutes, Management Report, and Clubhouse Financial.
Prepare all reports and correspondence for the Maintenance Supervisor.
Assists the front desk in answering questions, interpreting, explaining and advising the public, owners and residents concerning policies and procedures of the Association.
Assists front desk as required and covers the front desk as needed.