Assistant General Manager

Aramark•Edmonton, AB

10d•Onsite

About The Position

As the Assistant General Manager, you will oversee multiple units across one large Higher Education account. You are a senior leader, focused on managing and developing your team to deliver world-class services. You set the vision for services and then ensure delivery is critical for this role. The successful candidate must have experience in managing a large diverse team and have a track record in service excellence and people development.

Requirements

5 years minimum experience leading a large team across services to include restaurant, retail and catering
Advanced food safety qualification
Strong financial literacy re: food, labour cost, inventory control.
Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements
Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment
Experience of managing a minimum of 30-50 associates
Ability to respond effectively to changing demands
Positive attitude and genuine customer focus orientation
Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management
Excellent knowledge of regulatory issues such as WHMIS, OH&S, and infection control
Excellent computer literacy including Microsoft Excel, PowerPoint, and word.
Excellent communication skills both verbal and written.
Must successfully complete the required training program within the defined probationary period.
Must have the ability to communicate effectively with customers and co-workers.
Must have the physical capabilities required for light lifting and constant walking
In addition, incumbent must be flexible and adapt easily to changes in schedule, work assignments and environment. Must be willing and capable of working in fast paced environment.

Nice To Haves

University/College Degree/Diploma in Business Administration or hospitality management preferred
Bachelors preferred
Post secondary degree or diploma in Hospitality, Food & Beverage or Business
Associates preferred

Responsibilities

Be seen as a senior leader for all operations and advocate for both our client and Aramark
Accountable and responsible for maintaining a culture focused on safety in everything we do
Building a management team capable of delivering innovation, quality and operational excellence across all service lines
Delivering highest quality services
Delivering annual revenue growth in all service lines through exceptional quality and targeted marketing plans
Support client and stakeholder initiatives
Deliver sustainability goals as they pertain to food services
Manage client premises, capital and facilities in a professional manner
Connect, influence and deliver new levels of creative thinking to build and maintain stakeholder advocacy
Develop plans aligned with our client's mission, vision, and objectives to include sustainable practices
Establish and maintain food production systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products in a safe and efficient manner
Develop operational component forecasts; monitor expenses and reports all variances
Ensure regular touch points to share wins and opportunities. To ensure annual operating plan is reviewed and delivered
Accountable for rollout of Operational Programs, and Executional Framework
Ensure Scope of Work (SOW) is followed, and gaps reported to District Manager
Training and developing Front Line Managers

Benefits

Work Life Balance
Competitive Base Salary
Health & Dental Benefits
Employer matched pension program
Opportunity for Future Growth
Recognition programs
Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark—helping you grow your retirement savings faster.
Well-Being Support: Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
Exclusive Perks: Enjoy discounts on everyday products and services to make life more affordable.
Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.
Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.