Assistant General Manager

Atlas Restaurant Group•Annapolis, MD

4h•Onsite

About The Position

The primary responsibility of the Assistant General Manager is to assist the General Manager in overseeing the operations of the restaurant, both the front and back of house. This is accomplished through direct supervision of the staff. The AGM assists in oversight of the budget, labor, payroll, banking, restaurant accountability, ordering of supplies and entertainment plus any other duties delegated to him/her by the General Manager. This position supervises up to (5) subordinate supervisors; and provides Indirect supervision of all members of the restaurant staff including scheduling, assignments, and daily workflow of staff in the restaurant.

Requirements

Ability to mentor FOH and BOH staff by demonstrating exceptional leadership skills
Self-starter capable of leading, directing, and supporting a diverse team with high interpersonal and communication skills
Commitment to delivering high-quality service and dining experiences
Strong organizational skills with the ability to multitask in a fast paced environment
Familiarity with various cuisines, wines, dietary restrictions, and culinary practices
Creative thinking and problem-solving skills to effectively address various situations in a changing environment
Ability to work a flexible schedule including evenings, weekends, holidays and extended hours as needed
Demonstrate dependability by being reliable, responsible, and able to fulfill required obligations
Requires a high school diploma or equivalent
2 to 5 years fine dining restaurant management experience
Must have a valid form of identification
Must have a Serv-safe certification
Knowledge to add, subtract, multiply, and divide in all units of measurement using whole numbers, common fractions, and decimals
Knowledge to calculate figures and amounts such as discounts, interest, tips, and proportions
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Proficient in all Microsoft Office applications
Experience working with restaurant software such as: Toast (POS), ADP Workforce Now, Restaurant365, PayDay Portal, Avero, and XtraChef
Ability to speak and understand English is required
Knowledge, skill and ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Knowledge and ability to write reports, business correspondence, and standard operating procedures (SOPs)
Knowledge and ability to effectively answer questions and speak before groups of managers, clients, customers, and the general public at restaurant locations
Ability to use common sense to understand and carry out written and oral instructions
Ability to creatively solve problems in a fast paced environment using experience and an outside-the-box mindset
Must be able to use a desktop or laptop computer
Must be able to use various common office machinery such as multi-function telephone, copy machine, postage meter, calculator, timeclock
Must be able to use kitchen tools and machinery such as cutlery, blender, mixer, dishwasher, etc.

Nice To Haves

Knowledge of wines is beneficial
Knowledge of cocktail making and spirits is beneficial
Ability to speak Spanish is not required but desirable

Responsibilities

General responsibility over the management of back and front of house employees in the absence of or in conjunction with the General Manager
Assist with oversight of the general upkeep and wellbeing of the Restaurant and the Restaurant patrons and staff
Assist the GM in keeping financial records of the Restaurant per Company guidelines
May be required to review and enter daily invoices into the Restaurant 365 program
Assist the GM with accountability of the wine and liquor ordering and inventory
Responsible for the accounting of daily receipts and bank deposits in the absence of the GM
Handling Guest concerns, complaints, and needs according to Company guidelines
Staying within Company guidelines for any expenses incurred without the express written authorization of the Company
Assist the GM with forecasting of daily /weekly sales and scheduling as needed
Assist the GM in devoting the Employee’s best efforts to attracting business to the Restaurant
Maintain a presence in the dining room and kitchen areas of the Restaurant
Make recommendations to the Company on ways to improve as needed
Engage in marketing efforts for the restaurant
Assist in ordering par levels of restaurant supplies, checking in deliveries and maintaining proper costs of items
Assisting in organizing and moving beverage product in the absence of or in coordination with the Beverage Manager
Should be able to properly do and demonstrate all duties of servers, bussers, food runners, bartenders and hosts in order to teach proper protocol
Assist the GM with the organization of and/or lead pre-shift briefings
Follow and enforce Company policies
Take reservations, greet guests, and accept guest payments when needed
In service duties include but not limited to table moving, table resetting, food running and all other restaurant related duties
Other duties as assigned by the GM/upper management/ownership